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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fantastic service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my tv installation.I plan on next getting my tv calibrated and I’m sure they will do a good job on that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable and detailed service technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were terrific! Prompt and patient in explaining the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and his team were very professional, and did a nice job at mounting my 55” TV on a no-gap wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount for 65inch. and Soundbar!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was GREAT and very efficient, clean the and all under45 mins.!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Experience!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually hire a handyman to get all of her work done around the house when we purchased the TV Best Buy. They offered the service and they said that we would get service from the geek squad. It sounded good so we decided to go for it. However, the service we received was not what they advertised. The workers I came to the house were rude. Did not wear a uniform and were definitely not Best Buy employees. They didn’t finish the work on time on the first day so they came back a couple days later the TV that they installed are not properly installed. One of them is tilted and the other one was meant to be flushed against the wall and it is not. The third, we did not let them finish because they made a hole in the drywall . It was an overall terrible experience. This would be our last time installation from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv dvd surround sound vcr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job with install of all units also showed how to move from one program to other and back. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable workers. Respectful people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a excellent job mounting my 75' Sony. Very professional wore mask making sure we are all safe. 5 stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv fast!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and did the job quick and very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad made short work installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad came to install our TV and sound bar and they worked like a machine, it was amazing to see the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job installing my two televisions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very good at their job. Gave good input on how high to hang out TVs to see at the optimum level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my 85 inch tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thingy they did was great,very respectful thanks the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, incredible pricing with exceptional delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Didn’t stop til they were satisfied! Very nice and enjoyed conversation with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were friendly, professional and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Samsung

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, good price and quality service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we great! Hooked up my TVs and I love em’ Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job installing my t.v

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job by making sure everything is connected right and explained into details.

    I would recommend this to a friend