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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 770 Showing 15,381-15,400 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quickly and correctly. Installer was polite and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding installation on the remount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were absolutely fantastic. I just purchased a 75 inch tv and needed it mounted on a wall. Not only were they quick, clean, and quiet; but they helped with the settings as well, so I didn't have to make too many extra adjustments. They were very cool guys and we talked about anime and jusy made the experience extemely pleasent and fun. If I ever need any more work done, I hope these agents are the ones to do it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the new tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism and team work made it fast and efficient installing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another home run with the geek squad. They mounted our outside TV for us with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Very courteous and knowledgeable about the setup. Gave me an overview of how everything works and answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and courteous installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech arrived on time and was very courteous and professional. Got the installation done very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team came to my home. They were wonderful. Very professional. unbelieveable of what they can do in mounting a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very friendly and informative on options for me. They did a great job of setting up the TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teto & Justin, east Omaha store, are the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and i are techno illiterate, so we REALLY appreciate the Best Buy Geeks! We finally bought a digital television, so we may watch Netflix in our bedroom. (We have Dish, so the analog televisions just never give up! Relegated that analog tv to the guest room.) Justin & Teto explained everything to us, and even helped us decide we really didn't need a sound bar or extra speakers. We enjoy this new tv. We are going to ask for Justin & Teto next time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick, fast and efficient. The wires are hidden and the mount is very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate them 5 STARS from beginning to end!! I had my 1st install with Geek Squad almost 10 yrs ago. I called them t.o install a newer TV. THey were super patient and walked me thru the steps with my new bday gift

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a great job with setting up and mounting my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 thumbs up on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service and was on time. No issues after install of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing my TV but the did not install the sound bar the right way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need the service but a little high priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up ok, I thought it was a little expensive. Could’nt have done it my self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It doesn’t get any better!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were incredible !!! They explained every step, what they were going to do, how they were going to do it, and what it would be like when they were done! They are so good and so patient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed quickly. Tv was perfectly centered on wall. Area was cleaned after.

    I would recommend this to a friend