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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    1of2LargeTVmountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all went well, except after they left (a large job for me that day) I had to swap out the cord connections for everything to work properly,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrod and Dennis from Geek Squad did an excellent job on install for my OLED TV and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mount 2 tvs to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delayed due to virus but the tech who arrived was excellent and got both tvs mounted and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were friendly, knowledgeable and thorough. Agent Underwood was the Lead and he made sure we knew about all the COVID safety measures they would be taking to assure safety for everyone. The agents installed the wall mount, hung my new TV, hooked it up to my receiver and made sure all the speakers were working correctly. They worked quickly but made sure everything was installed and working correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with installers. Installed and wire managed TV to professional level installer standards.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy was great. Punctual, professional, helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it was done right and on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. Hung at the right height and consulted with me before doing so. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar and his partner were so courteous, skilled, careful, respectful of hardwood floors by wearing plastic booties and so friendly and enjoyable to talk to and connect with. The best experience we have ever had with a geek squad team. Edgar and his partner are two men you should be proud of to represent your company! With respect, Hana and Howard Fineman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy for my 75 inch wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few glitches but the Geek Squad handled them excellently and the installation was a success. And they were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful technicians. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed and mounted my 75 and 55 inch tv’s were absolutely fantastic and very knowledgeable. I was able to keep my surround sound setup with a receiver upgrade, they figured out the wires and it sounds great! I am very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Very Best Geek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and exceptionally professional. He assessed the area where the tv would be mounted and displayed. He measured the size and centered it to the best of the space's availability. He walked through the entire process and took all of the debris, and went to his next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great - very patient - knowledgeable - clean=up was great - I would use Mike again- no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and strong. Well mounted and the installation guy did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very good and did the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my flat screen tv without any problems and they did it with great knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They were on time and finished in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a wonderful job , we were very pleased

    I would recommend this to a friend