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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 38,692 reviews
  • Rated 4 out of 5 stars

    Good Installation , but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind and quickly swapped out my TVs and installed them. My only issue was when they reconnected everything, they could not get some of the functions to work properly and could not return all my settings to what they were previously. I had to factory restart several of my devices and log back in to several applications. It was very time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it done. Friendly and professional. The key was communicating what I wanted. The executed the task.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provide excellent service and mounting the tv on the wall. And clean work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Set up Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was what really made the deal. The team was so fast, so responsible, so thoughtful and helped make sure everything was set up properly. I was truly impressed. I will continue to work with Best Buy and I have continued to have great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick, efficient, and clean. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick installation i definitely recommend geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service easy to setup and was understanding of COVID protocols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the tv but he had to go back to Best Buy and get the correct wall mount. I had purchased the wrong type. He did the install in minimal time. He was preficient in everything he did. I do recommend Best Buy Geek Squad home installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and knowledgeable explaining the use of the Arlo cameras. Installed very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks arrived as scheduled, performed the mounting in an exceptionally professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect from start to finish. On time, courteous, knowledgeable and got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, friendly and did the job right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is excellent!! They called to confirm the appointment time And showed up and were ready to get the install done. The tv was mounted and all apps set up within a hour Made sure that I understood all the functions of my new tv. Very professional and great work I would recommend them to anyone who asks and will use them again for future work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and kept to schedule. Had all 4 TVs beautifully and neatly set up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys are great! We did a major job with whole

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE purchased a new construction home and the Geek Squad has already been out here 3 times. Tomorrow should be the final. We did a major job with them. They put up 3 tv's and whole new stereo system with built in speakers inside and outside which also works with our phono player, cassette deck and dvd changer. Awesome what the Sono speaker system can do. I would highly recommend both the consultant to the installation team. They are top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put TV wall mount up, quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this wall mount for putting my TV up. The Geek Squad people assembled it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally installed after multiple delays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted by these gentl and set up . They were kind, professional, and answered all my questions before removing all oacking materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger and assistant were great! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GS tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad showed up on time and did a nice clean install and TV set up.

    I would recommend this to a friend