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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt have asked for a better experience, quick, professional & clean. Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was outstanding as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very polite and they did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They Are Simply The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount excellent installation. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very nice and respectful. I also don’t have to worry about it falling off the wall or missing a stud if I would have done it myself. I would die if I ruined my expensive TV. The peace of mine is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two awesome young members of the Geek Squad arrived early. They did a great job of getting everything setup, and taken away. They are the reason we would say this is worth having the annual membership Perfect installation. Please than them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t remember the two gentlemen’s names, but they were very professional, and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic! Explained different mounting options, were timely and did a great job overall. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and configured my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome, service is awesome and my agent who mounted my tv was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very friendly and thoughtful. Did the job quickly and very efficiently. Would highly recommend them The only odd thing was l selected the 7:00am window to 1:00 pm and was told on by the installer that he didn’t even start until 9:00 As it was they didn’t start until 12:45 just fifteen minutes before the window expired Why does Best Buy offer a 7:00am window when they don’t have the staff start until 9:00am

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squads installation and setup were excellent. I would definitely recommend this service for installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The two gentlemen who helped, did just that.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, called before to make sure we were there, set everything up and have no issues. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television to the wall above the fireplace. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad of Jay and Austin were terrific. Would highly recommend them for your install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient setup of new TV and soundbar. Helpful technicians set everything up and clearly explained the system. Happy I had them do the work

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Hung my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, thorough and did an awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and very professional. Very helpful showing me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my TV on the adjustable TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    K&S Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    K&S Installations did an outstanding job of mounting my tv. Very professional.

    I would recommend this to a friend