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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team that mounted my TV. Very professional with a great personality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 TV’s installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job! He explained our options and worked very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Cool people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Informative and professional! Set up was quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a big TV (75" in this case) in an upstairs room, this service is well worth the price, unless you have a helper. Getting it up the stairs and onto the wall is a two person job, no matter how clever you are. These TVs are big, heavy, expensive and fragile. Two caveats: 1. Specify a Geek Squad crew rather than a third-party crew; 2. Make sure everything is connected and working before they leave, or you might spend your time fiddling with connections and pairing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my 36" tv mounted on to the wall. The Best Buy person did a good job and was very friendly. However, he wasn't able to program the tv because the remote had batteries that sat in it for 2 years and the batteries were bad. So, unfortunately I paid for this service but didn't get it done for me. My fault, but very frustrating!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad TV mounting services is excellent.. Highly recommended! Very professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv and it took them no time. I was pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected everything set everything up and did a fantastic job. They definitely made it look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done, I can’t complain, everything looks clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice, prompt, professional, and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install of LG C9 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional install of the TV - mounted it exactly as I desired and stayed behind for the TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound System installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great and picture is so clear. This was a big purchase but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in no time and did it in a very professional way I couldn't have done it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could'nt believe how FAST the crew of two people were to install and hookup my new TV and sound Bar....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and impressive - very fast and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joe's tv/wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and experienced agents who efficiently installed the wall mount and tv. Clean and well-positioned for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was the best. Did a nice job, was quick, answered all my questions. Very sweet guy. Very professional.

    I would recommend this to a friend