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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 12 TVs without any issues. They were professional and quick. Great Work!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional a friendly. Even moves my old tc to another room. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. As it turned out, the wall mount that was included with the TV would not work for my situation. They explained it to me clearly and fortunately had another mount on their truck that was suited to the task. I was totally pleased with the level of service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Mounted TV and connected works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing and profession installation. Everything was mounted perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed,Mounted and programmed all my device.Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they were very quick and cleaned up after mounting TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly, very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging both my 65" and my 55" televisions. Very friendly. Discussed my options before hanging the tv's. Showed me where it would be on the wall before making any holes. Explained how to operate the tv's and also showed me the options that were best when setting up the TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team on time, neat, fast, professional- I was pleasantly surprised & will definitely use again. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Time and Headache Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough professional service allowing for zero frustration from the novice consumer. Worth the investment and hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting bracket great design And installation was straight forward and easy to complete

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Wall mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and did a professional job hanging my TV and I would definitely recommend them to anyone looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I thought this was a great idea to have someone come to the house and install everything. Let someone else do the work for you. No fuss, no mess. Had 2 guys come and do everything for us. They were very knowledgeable and in no time had it all set and finished within a reasonable time. Answered any questions we had. If you don't want to mess with all the installs, go Geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    They did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual to the appointment and they installed it very quickly, helping me answering my questions and also they were clean, no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the products and the service. Nice gentlemen nice job done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New TV delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service—thank you so much. TV was set up and demoed effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shout out to the Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came and conquered! Easy peezy clean installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the appointment because of a last minute cancellation online. Brandon and Tony installed my 43” new tv on the wall perfectly. Left no mess and explained the function of the apps and told me how to take the tv down off the wall if needed. Brandon put ties on the cords to make them look neater. They did a great job! They were professional and worked quickly and quietly. They were right on time! Thank You so much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV perfectly & skillfully. Listened to where I wanted it placed, and completed the task.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Zach did an awesome job!!! Highly recommended!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach mounted our 65 inch tv without any problem. He even sold us a sound bar mount which worked out great.

    I would recommend this to a friend