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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and not furious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came to install my tv were fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. They were friendly, professional and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing, professional friendly extremely knowledgeable helpful, taking their time to explain every detail of what was being done and it’s operational use. I personally recommend Best Buy and it’s amazing team for future purchase. Special shout out to The Geek Squad. Way to go. Keep up your special talents making apartment come alive. Many Many Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy with result. recommendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Damien was very pleasant. he called the night before install and kept me updated on the day of. While he was in my home he cared about my hardwood flooring and wore protective booties. He was friendly and answered all the questions I had. If I ever have another install I hope to get Damien again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted the tv and hooked it up to tue sound system etc, and because it turned out that the mount I selected wouldn’t work with the type of walls I have (I live in an old renovated factory building), they were able to use the existing static mount, and then come back a few days later to install a different movable mount and position it precisely where I wanted it!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were earlier than they said, very professional, explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly with out issues or concerns. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted 2TVs and swapped out modem and routers. Very professional- timely also

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv very quickly and nest. Called before arriving, need ahead of scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. I made a great choice hiring the Geek Squad to do my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I purchase the Geek Squad Plan just for the TV Wall mount service and I couldn't be more happy that I did. I had two tv's mounted perfectly! One was heavy so I was concerned about it and wanted it done right. They also wrangled all of the cords and mounted my U-verse box behind the bedroom tv out of sight. I'm extremely happy to have had this service and now I'm looking to mount all of my tv's! I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick, efficient, and clean. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent kept me informed of when they would be there. On time, did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv-Receiver-Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting the tv and receiver. Also hooked up surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Installers were clean, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guy put this on the wall and hooked it up with no problems on their end. The TV is awesome, and we did not have to use the wall mount we purchased from Best Buy. They could use the wall mount we had for our old TV, and I was very happy. Of course....the old TV was from Best Buy as well. Had it for a very long time....it just died!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the setup the TV & mounted the tv on the rack wall made an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job today by Chris - installation of new projector and program of remote

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek's take away the pain of mounting a TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly and after the drilling, there was no mess anywhere.

    I would recommend this to a friend