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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job putting this up. He had no trouble, and was efficent and accurate in his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my TV and mounted it were awesome! Definitely recommend to anyone looking to hang a big tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great moutning service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mounting service. was quick and in and out of my place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were friendly, fast, and cleaned up when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Loving The Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of my two flat screens turned out well. Now I can watch two different events at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV's very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV's to the wall. They were courteous and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed efficiently and exactly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted exactly as we wanted it. TV and system was tested with us and everything worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quickly done. Everything was cleaned up before they left. The work was professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a great job mounting our new tv. Quick setup too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both young men were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed a review soon after installation. With dealing with Covid I realize stress was a prevailing factor, but even after rescheduling, I kept getting calls telling me to reschedule. Again, after delivery and installation, I continued getting calls to reschedule. I felt like your left hand didn’t know what the right hand was doing. Evidently, your business lacks communication. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employee's worked like a well oil machine. They were precise and accurate in mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very fast and efficient. They made sure I understood how to operate my items before the departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who delivered and installed my new 65 in LG TV did an excellant job with installation and then explaining the features of the TV, They explained how to use the remote to go to the Smart TV features. This is the fourth or fifth TV I had installed by them. Only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount. Able to pull out from wall and use many different angles. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squaud was very courteous and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my mount, connected my devices, instructed me on how to best use the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough explaining features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and professional. Installed everything quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast and clean. They arrived on time and were very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase of a 65” tv for my office, the Geek Squad came out and installed and set it up. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just as described, excellent service and I recommend to anyone

    I would recommend this to a friend