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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mount excellent installation. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They knew exactly what to do and did it professionally !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional the guys was on time and called when they was a few minutes out.Great seevices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices. They made sure everything was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, was able to supply additional part.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, was able to supply additional parts I did not have but was needed to complete the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Wanted to sell me a different tv mount when my current mount was superior. Cost of new mount was very high

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tv mounting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad made sure my tv was mounted in the most optimal spot on my wall and were quick and made sure to ask questions so that I knew about options to hide cables.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They Are Simply The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave their great service....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys got the job done in a quick and efficient manner....they are so knowledgable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They found a great spot and mounted fast and had it on in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv was out up fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did the job quick. Very happy. I had 2 tvs put up and didn't want to hurt myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely nice and mounted my tv in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick serice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very knowledgeable. I was very impressed of the spent on service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing and hooking up my 85inch TV and Soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was outstanding as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very polite and they did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people who came to mount my tv are professionals

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got me right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. all went as expected and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tilts, sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds our 65 inch flat screen. Geek squad who installed it were ready to answer questions and co.pleyely explained the product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job flexing for difficult install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing in a difficult location and with an exceptionally heavy tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Admin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rep came & installed our TV. Installation went great

    I would recommend this to a friend