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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were fantastic. Showed up on time and installed perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason’s experience and knowledge cannot be beaten. He was fast, friendly, neat and set up everything perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad where extremely knowledgeable & mounted my tv on wall exactly the way I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed the mount & TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents mounted the TV & synced all my TV's , good job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great and professional job. Very clean set up

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad completed a professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and completed the installation very professionally without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations were met and we are satisfied. We would have them out to our home again, if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar. Did a great job installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Geek squad guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overwhelmingly pleased with our service & with the Best Buy Team. The agent set up our new tv & unfortunately it was defective. Best Buy wasted no time haggling about the issue but immediately had the agent install our new tv! Best Buy Thank you so much !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up the new system we purchased. Definitely recommend them!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad gets stars!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely and knowledgeable. Couldnt ask for more! Will recommend to everyone I know!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did recommendable job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and TV mount as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day of my install the two guys came were super nice set it up for me and answered all my questions great experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and team really did an exceptional job mounting the TV above the fire place. Yes it is expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m personally very satisfied with how quick fast & easy geek squad mounted my tv. They were very informative , helpful & respectful throughout the whole process. You guys are heaven sent! God bless

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job . They were right on the scheduled time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service tech was professional, courteous, and helpful. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was great. He was nice and professional and did a great job. Prompt. Very pleased with the knowledge and skill.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Cool people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Informative and professional! Set up was quick

    I would recommend this to a friend