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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was Fast and Very Skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really great. They knew what they were doing, and they worked quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job at installing the mount and new tv. They positioned it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installers ever. Very knowledgeable, setup tv like it was their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moguls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad boys were quick and efficient. Had tv up in minutes, even helped with basic cord management.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and completed the job in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard to please and the guys did a great job mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that did all the work were great! They explained the products after mounting and took the time to provide a helpful orientation of the tech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by Geek Squad Installation Representati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the installation associates. They got the job done quickly and accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and connected to our router. It looks grest

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early. Worked quickly and was very knowledgeable about TV and cable set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. They showed up made some great suggestions for the installation and got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were prompt and professional delivering the items and providing the mounting and setup of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, excellent job and cleanup. Arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and were pro's. In and out of the house and perfectly centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complex multi install done beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complex order executed beautifully. The Geek Squad arrived with some items that were purchased in the store that were not compatible mounts for my new televisions and I thought for sure I would have to reschedule the install. But not the case! They drove to the store during a power outage and picked up the right items and completed the install. Very impressed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our goal is to always provide the best experience possible. There are some situations where incorrect items may have been purchased or sent, and it is good to know the Geek Squad Agents went above and beyond to get this resolved. We hope you are enjoying the new televisions, and thank you for trusting Geek Squad to do the installation. We appreciate you taking the extra time to leave a review with us, and we look forward to serving you again in the future!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and connection to the new tv was great, the installer was courteous and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek Squad set up our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did good setting up our set, on time answered questions for my wife taught her to run it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professionals agents, Showed up on time with product and ready to work..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful technicians. Would highly recommend.

    I would recommend this to a friend