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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung the TV but did not help conceal the power cord at all. I get it if they can’t run the cord in the wall, but at least a covering on the wall would have been nice. The TV is sturdy and mounted well (which I could have done myself). The cord just doesn’t look good (which is what I needed them for). I did get them to run a HDMI cord in the wall. The power cord just looks terrible. Will probably have to pay someone else to do this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and did an amazing job mounting my TVs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Absolutely recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted great, fast excellent service. Super super nice folks. Three stars as they were to follow up on specific part to fix my old tv and it has been over 6 weeks with no follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly positioned tv in center of wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love, the service is amazing. Very good, very good, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my tv installation.I plan on next getting my tv calibrated and I’m sure they will do a good job on that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and responsive during installation. ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting perfectly! You can’t beat the Free installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv dvd surround sound vcr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job with install of all units also showed how to move from one program to other and back. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted 77 inch oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, on time, fast and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great. If you’re not savvy on these things we’ll worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Friendly and explained very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i did was push the remote after the geek squad left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad rocks! Very fast install each time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to let anyone else install my tv on wall! It’s geek squad or bust!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid and ver prof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals. These people from the Geek Squad are true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a excellent job mounting my 75' Sony. Very professional wore mask making sure we are all safe. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very good at their job. Gave good input on how high to hang out TVs to see at the optimum level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Didn’t stop til they were satisfied! Very nice and enjoyed conversation with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job installing my t.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job by making sure everything is connected right and explained into details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad made short work installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad came to install our TV and sound bar and they worked like a machine, it was amazing to see the process!

    I would recommend this to a friend