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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    Above Fireplace install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Garrett did an excellent job installing our TV and connecting our devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed equipment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and guys were friendly. They did explain how the mounting system works and moves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed installer clear explanation of what he was doing made suggestions based on his experience. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very fast and installed my tv exactly where I wanted it! Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the geek squad installed my tv on the wall mount quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technicians were on time and very courteous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend, very professional and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installer, very professional and fast with great cleanup!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Looks lovely. Install was quick and even installed product I bought to hide cords.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and were done in few minutes. Besides that they were on time for the appointment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job.... friendly, knowledgeable. & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Wouldn't use anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exactly What We Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the perfect size TV for our spare room, and the Geek Squad Agents did an excellent job of setting it up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures good color and sounds for in house use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Power kit and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting the tv and in wall power kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for install and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a 65 inch Sony from BB and made sure to sign up with Geek Squad to install it (w/ Sanus - Premium Advanced Tilt Wall Mount) and to cover repairs for 2 years. Their performance was excellent, absolutely on time, efficient, solid mount & TV install and no trace of any work when they left. TVs this size s/not be an afternoon project for you and a couple of buddies - unless you don't mind cracked glass, off angle mounts, and a good bit of debris.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my new tv in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this 5 stars in the case that it affects the wonderful installers directly. However, I was under the impression while ordering the television online that this service included parts such as a wall mount. Best Buy needs to fix that on their site.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an outstanding job. I could not be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are getting so technical now days this was a great decision. They delivered my TV and took over in a good way. Installed my corner wall mount and mounted my 65" Samsung TV. The remote controls were set up for my cable system, The gentleman answered all of our questions about how our new smart TV operated ,then they cleaned up and took the huge box with them. They were great. I definitely will do this when I buy my next TV.

    I would recommend this to a friend