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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job mounting our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 75 inch TV was delivered and installed without a hitch. The mounts were already on the wall so it made it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the level of service we received. Thank you Geek Squad. You went above and beyond to make certain that everything was perfect. Our new TV looks great, thanks in part to your terrific mounting job. We'll enjoy it for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick installation i definitely recommend geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fast and efficient job mounting my 75” TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad Setup my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV and mounted my speaker. They did an excellent job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent never installed cable inside wall. He left stating he had a busy schedule and I need to make another appointment for that. Manager called me back approximately a month later and said he wanted to make it right. I was out of town at the time. I called back and texted back after my trip and never got any response.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team were very professional and informative. Would recommend them to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by the Geek Squad as always. Friendly, professional and knowledgeable. Super helpful and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and everything was set up before they left

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they mounted my tv and connected all devices, made sure everything worked properly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    fast and quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice people and professional. very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job mounting my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to my home were very nice, efficient and thorough with their work. My tv looks amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job setting up the TV and this is the second time that I have used them for such a job. I recommend them if you need the TV mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    62999669

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked diligently without taking a break. Very professional and helpful. I highly recommend the service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad member - great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti mounted two TV's and installed a thermostat. Very professional. Excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and timely to install our tv! Had no issues and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant and was very comfortable with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No problem installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and installation seem easy.

    I would recommend this to a friend