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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Did a Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys mounted two TVs quickly and expertly. One TV got hit by lighting and I needed to replace it but it was above my fireplace and it was hard to get to, but the stand was already on the wall. They swapped out the TV with no problem. The other one needed the stand to be mounted first and then put the TV on. They had it up in minutes. They were efficient, friendly and personable, and took the extra step to ensure that both TV's were level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV mount & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV (carefully) above my fireplace, connected and got it working beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Tech was on time, professional, efficient and effective. Completely explained operating procedures.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fast, easy, affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgable and helpful! I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service. Although I mounted my own TVs, they were able to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job hanging my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a great job hanging my TV. He was professional, clean and worked quickly. I recommend him for any job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and able to mount the TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job, clean and quick. Highly professional and will have them back for my next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that came to hook up our new home theater system were the best! super helpful and did excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch tv installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. They recommended a less expensive mount. They minimized my cord clutter. Was a bit expensive but in the end it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. As it turned out, the wall mount that was included with the TV would not work for my situation. They explained it to me clearly and fortunately had another mount on their truck that was suited to the task. I was totally pleased with the level of service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job. On time, great communication, knew exactly what they were doing and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly, very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging both my 65" and my 55" televisions. Very friendly. Discussed my options before hanging the tv's. Showed me where it would be on the wall before making any holes. Explained how to operate the tv's and also showed me the options that were best when setting up the TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reps installed quickly and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps installed my TV quickly and hooked up some components, but I missed on making sure everything was to be hooked up and working - an additional service I believe I needed to specify. Some components were noted as old so would need to replace for such items to be connected and to work properly. Reps were friendly as well as working quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad A+++

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have several TV mounted in an office. The installers were on time, took the time to explain what they were going to do and did a perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mount our tv did a very good job. He did it by himself. 65 and 75 inch. How cool is that

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my son room that they put up at his mom house. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GeeK squad connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting our TVs and connecting all our devices

    I would recommend this to a friend