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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 783 Showing 15,641-15,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Love Them Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and prompt service. The Squad actually arrived early and were Covid respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I highly recommend the geek squad when it comes to installation of any security or Home components

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional installer. Did a neat job very responsive to questions?

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, friendly and did the job right!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WHO ISTALLED MY TV WERE GREAT AND FRIENDLY PLUS VERY PROFESSIONAL ABOUT THERE WORK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful, came in did the job quick and efficiently and worked around my schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did what had to be done Expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set everything up. They were very helpful and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to mount TV and did it professionally. Very knowledgeable. It’s worth to spend for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buzz' mounting service was excellent. He was able to assess the situation professionally and quickly determined the best way to securely mount the TV to my wall which ended up being a combination of drywall and brick. His work gave me the confidence to place one of my more expensive TVs on the wall without the fear of it ever becoming loose. I highly recommend Bryan for all your TV mounting needs, no matter the surface or TV size.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount TV was very professional and provided great service. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and competent service, On time and good problem solvers when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV mounted in no time! Connected to the internet and we were set to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, helpful, and expert service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, kind, considerate and took care of everything we could possibly ask for. I was not home at the time and they perfectly explained everything to my wife and helped her very easily replace some faulty hardware that we had. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a God send. Both my partner and I work full time and have 2 kids. I am not very handy and this service with the total tech membership has been excellent for me when I bought a new home. We are using It frequently to set up various devices and appreciate the expertise the guys show.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar. Did a great job installing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, excellent job and cleanup. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayce and Luke Made It Work for Me, and Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayce and Luke turned a very bad purchase experience into a great delivery and install experience. They're a very big plus for BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting in corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really great job of mounting the TV in the corner of the room which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent showed up on time and was very professional. I am going to use them again to mount another TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best is the BEST! Price, service, installation…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the installation by Geek was super.

    I would recommend this to a friend