4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great flat screen mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting this on our wall for our flat screen. Great professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my adjustable tv wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making the appt, I noted the size of the large tv. The tech called as scheduled but the size was not noted in the job description. He went above and beyond to find another 2 person crew able to install the tv within the original appointment time slot. They installed quickly. Took away the box. Programmed tv with home theater system. They even called a few days later to make sure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV 75” was mounting, connect and setup. The job was excellent , I recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up for me and haven't had any problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, very friendly and was able to mount our tv exactly where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and showed up on time! I’d use the service for all my installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed wall bracket and also put TV up. They also shared how to operate .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great and 2 yrs latervmy tv is still mounted and my kids are rough so I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like to adopt these Geek Squad associates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If customer service was this good with all my appliances I would have no troubles at all with buying with confidence. The Geek Squad is the best and the only fault I have with Best Buy is in the store. In the store they only have one antiquated wheelchair for the handicapped. No riders...shame on you Best Buy. I'm not sure with your size and sales volume if you are violating the ADA law. You need to check and be sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivered and installed our TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After completing installation they completed tuning it and then reviewed all controls and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Install of Flatscreen to Concrete Wall

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a 65 inch flat screen from a different store, we were concerned with hanging this on the wall as it is concrete and more of a project than I would want to take on. It is always an adventure trying to find someone in the yellow pages that does good work/reliable/decent price. Geek Squad to the rescue! They showed up right on time, they were professional, and they were finished in no time at all! The TV has held up so far and we couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, and Accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, and mounted it perfectly. I think they were in and out within 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Hector the best installer ever! polite courteous and listens to wants!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful upon installing my TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong bracket for my TV, but the Geek Squad representative help to solve the issue and installed my TV. Everyone I spoke to on the phone said that they couldn't do anything, that I needed to make a trip back into the Bradley store. The rep interviend, spoke to his manager and the issue was solved without my going back to the Bradley store. I'm glad the rep went out of his way to fix the problem, and saved me the trip and additional time loss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad installed and mounall the T.V. 's.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Alberto and Wyatt Were Excellent!!! We were very happy with the Job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good technical support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service tech was professional, courteous, and helpful. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Installers were clean, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable and professional. Even had time to impromptu wall mount my second tv upon request.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an outstanding job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and very professional. They installed our tv very quickly and everything went very well.

    I would recommend this to a friend