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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were on time, clean, professional, courteous, and very knowledge. The only way to go if you want a wall mount TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The install fee is a bargain!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job installing and setting up my TV mount, TV and Tivo. They even got my older surround sound speakers to work with the system. The mount I purchased was not quite right for centering the install and they had the better option in the van. My HDMI cables were too short but they had the right ones in the van. The cables are tied up and tidy.....everything is REAL pro. They made getting the new TV installed quick and easy. Wish I had them to install my other systems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Techs did a fantastic job. Knowledgeable and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing, professional friendly extremely knowledgeable helpful, taking their time to explain every detail of what was being done and it’s operational use. I personally recommend Best Buy and it’s amazing team for future purchase. Special shout out to The Geek Squad. Way to go. Keep up your special talents making apartment come alive. Many Many Thanks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install job by the geeks. did it right. good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product wuality & Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is terrific & our existing Samsung Soundbar is working even better. Geek Squad technicians excellent in both work & recomendations for best viewing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were earlier than they said, very professional, explained everything

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Geek Squad installed my TV with no wires showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV with no wires showing Just alittle pricey after getting the bill was alittle shocked

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad did a great job with setting up the tv"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not hesitate to use the geek squad for any upgrades. very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly how you want it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told these gentleman exactly what I wanted and they not only met my demands but exceeded them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were fantastic. Showed up on time and installed perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were respectful. Fast and courteous service. Respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were fabulous!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV connect was scheduled between 4-8 but that morning they called and asked if they could come earlier. I was thrilled! They showed up a 3:00 like they said they would. They had some problems mounting the TV because of the duct work in my house, but they kept at it until they figured out how to do it. They were smart, courteous, and very knowledgeable. I would highly recommend using them for TV mounting, especially with larger TVs (ours is a 65").

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are very professional. Sa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's to the wall and were very nice about answering questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Professional, quick and took care of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service delivered was professional and swift!! The tech made sure to discard all trash.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and very professional. Very helpful showing me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ortley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was really good. Knew exactly what to do. I would never have figured it out. Showed me how to use the new remote and was very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV and set everything up to work with my existing connections.

    I would recommend this to a friend