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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Wouldn't use anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job was quick in and out and wore a mask the entire time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my 3 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung all 3 of my TVs and made sure they were all set up properly to the cable etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted a 40 inch television in my guest room with ease no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my new tv in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few glitches but the Geek Squad handled them excellently and the installation was a success. And they were courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Offered options and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and well done installation. Offered mount options.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very good and did the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my flat screen tv without any problems and they did it with great knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always wise to get any tv that’s mounted on the wall done by the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect from start to finish. On time, courteous, knowledgeable and got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me good notice. They installed my own equipment and very quickly. Cleaned up well when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID A VERY NICE JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERT NICE TV PICTURE AND SOUND ARE GREAT. WILL SHOP THERE AGAIN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team work together in mounting my Tv on brick,job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrod and Dennis from Geek Squad did an excellent job on install for my OLED TV and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick friendly expert service for TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt. Install was smooth quick and professional. Techs were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - Wonderful customer service and friendly attitudes. Smart and Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV wall mount were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. On time, well spoken, neat and beautiful install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and accurate. The techs were helpful and thorough. I was able to use the set without difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 TV’s installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job! He explained our options and worked very efficiently.

    I would recommend this to a friend