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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek's take away the pain of mounting a TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly and after the drilling, there was no mess anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician gave me options to installation placement. Friendly and fast installation with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fast and efficient job mounting my 75” TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from our installers! They were professionals and friendly. Our mounted television looks awesome in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV’s and I sure all were working properly. Gave recommendations for equipment to improve signal in areas of my home where signals were a bit weak and inconsistent. Very professional, arrived at stated time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad don’t waste no time they get the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love this!!!!! I would definitely recommend this purchase to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar and his partner were so courteous, skilled, careful, respectful of hardwood floors by wearing plastic booties and so friendly and enjoyable to talk to and connect with. The best experience we have ever had with a geek squad team. Edgar and his partner are two men you should be proud of to represent your company! With respect, Hana and Howard Fineman

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs did a very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a very good job mounting our TV's and installing wall power kits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent, The rest of Best Buy was the single worst customer experience of my life. took a month to get, 4 times it was pushed back. Nobody could give me an answer, and now after all of that, no one is getting back to me on the refund and the broken remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set my TV up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge. Respectful. On time. He took his time setting it up right. Patience with me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product reliable easy to install durable and holds large television without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- Go Dominic and Eric!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly highly recommend Geek Squad and Best buy service for mounting your TV. Both the geek squad representatives Dominic and Eric were super helpful and friendly. Dominic had superb communication about my tv needs. Will use again. 10,10,10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures good color and sounds for in house use

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained every step and installed the tv perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV Mounts on the wall did a great job. I would recommend them to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and connected to our router. It looks grest

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hung the new TV with no issues, and helped move the old one. Showed us all the perks and set everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent kept me informed of when they would be there. On time, did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service agents! Very knowledgeable and timely install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv-Receiver-Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting the tv and receiver. Also hooked up surround sound system.

    I would recommend this to a friend