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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were professional and friendly. I would use their dervices again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks arrived as scheduled, performed the mounting in an exceptionally professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed the bracket in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it was installed the TV, I was making sure is was going to do what I thought it was supposed to do & it did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a God send. Both my partner and I work full time and have 2 kids. I am not very handy and this service with the total tech membership has been excellent for me when I bought a new home. We are using It frequently to set up various devices and appreciate the expertise the guys show.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job mounting and setting up my tv!! They were very knowledgeable,neat and respectful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of luck to all the teams workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very well done for the work good job keep it up thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent intaller work, excelent hardware used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did excellent work the mount used was of good quality. Excellent experience. very pleased thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount the bracket and tv. Fast and done right the agents were on time and installed to specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation and awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team was fantastic. They came in and got right down to work and we’re done before you know it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. TV was hung in no time and even cleaned up the mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up at the beginning of the delivery window and got right to work. They kept me informed throughout the process and made sure I was happy with placing before they made any holes. They even worked around non ideal conditions left by the builder with outlet placement and a poorly installed smurf tube and ran my hdmi and ethernet for me so I wouldn't have to deal with it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy for my 75 inch wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and professional and did a great job mounting our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected devices and took the gigantic box away with them. Professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup was fabulous the store on the other hand left hand does not know it's right hand is doing received our order a month late ask for some consideration or compensation got no reply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. Installed a wall mount and an LG 55 OLED tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv and it took them no time. I was pleased with the service.

    I would recommend this to a friend