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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Easy to Book and Very Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, quick installation and removal. Helped get the tv hooked up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and proficient. It took them less than a half an hour to install two TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job, inconsistent communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come to the house twice for mounting after finding that the mount I purchased wouldn’t line up with my widely spaced studs. First appointment was great, they called two days ahead to give me a shorter, more realistic time window. The second appointment I got an email with a 4 hour window with a robo call around 8:30pm the night before and then no call until they were 15 mins away the day of. Not super happy with that one, but the first crew was great, so 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a greag job at mounting tvs well and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a fantastic job. There was no way I was going to trust myself and my friends to mount a 77" OLED on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came and installed my TV two years prior and this year excellent service went out of their way to make sure it was done, right I will definitely tell my friends it's worth the extra money they care about what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and did a great job. Explained what they were doing as they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and timely. They let me know what they were doing and asked for my input

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad tech know what he was doing and quickly wall mount the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician did a great job of installing our Sony Bravia.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, fast and communicative. Knew what they were doing and made it look easy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service, Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat letting Best Buy come in and mount your new TVs!!! For the money, the service has been wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price! Good TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is good and the sound is also good. This is a good tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, neat and made sure everything worked. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and gave great suggestions. I will recommend taking their advice!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my tv and connected all the wires! Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected our TV with no issues.

    I would recommend this to a friend