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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall & connected to all devices. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome professional, clean and knowledgable. I highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, efficient, and knowledgeable about the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates did a great job. Professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up 4 people for my job to put 85" TV on wall at 10 feet hight I tried before but un able to get it up and geek squad people finish the job in 30 minute lol I wasted 5 days for nothing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very professional and easy to work with. TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did great job of installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installers. Very courteous, helpful, patient, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job, Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, professional, and personable. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fine job. No complaints. Nothing like letting the professionals do their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, on time and gave me tips on how to keep my new TV in good condition. Installation took almost no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad mount 4 TVs so far from two 32" tvs one 60" and one 86" they all were mounted pretty quickly even the 86" took them about 30 minutes. They feel sturdy and they helped clean up my wires so it doesnt look all crazy with wires running everywhere. They did and have done a great job they also told me about the geek squad plan that's 200$ a year but with as much stuff as I'm doing it saves me money. So far it's already paid for itself saving me over 500$.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sQUAD hung TV, attached it and also moved my existing TV and cupboard out onto my porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job but not as I expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly other than I expected them to run all the cords, including the power cord thru the holes they placed, but that was not the case even though I was told by the telephone people that they would. The guys did a great job though.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my son room that they put up at his mom house. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr. Doug’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person crew were polite, efficient & very competent with what they had to do. Ditto for the setup of cable box, et al.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough explaining features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did mounting. Professional, fast and minimal cost if you're on their extended program. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job.... friendly, knowledgeable. & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job of mounting my TV.

    I would recommend this to a friend