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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fast, efficient avid helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who set up our TV over our fireplace were courteous, efficient, and knowledgeable. The lead person went out of his way to explain the set up and then show us additional things we can do with our Alexa to control the TV and sound bar. They took great care with our newly finished floors, and removed all of the trash when they were done. I really appreciated your willingness to go above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. They arrived on time, were very professional and they educated me as well. I will definitely use them again and i highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 geeks were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geeks were GREAT! Did a nice job explaining my options regarding location. Attached the mount to the wall, then the 86" TV to the mount. TV was perfectly centered. Took their shoes off when entering my home, used a shop vac while drilling holes. Knowledgeable and courteous and patient with my questions, and even responded via email to a question after they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient, friendly and good at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting team is excellent. They always do a terrific job. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Tech was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Mike P., solved previous issues with buying the correct tv in order to connect a hearing aid device so that I could listen through it and my wife could listen through the soundbar. We had previous issues with our Harmony remote which Mike fixed in a jiffy. Once installed, everything worked like a charm and we love the Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Hunter were fantastic in mounting and setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my TV done in about 40 minutes ! I was very well , please !!! I will use the them again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad servíce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience! Very professional, friendly and knowledgeable. They went over the top with the service and I would highly recommend them for any kind of job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geer Squad installed our TV rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, polite and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was wonderful. On time and efficient service. Always use the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I love the service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it worth every penny ,looks good and very professional,thank You very much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge and ability. The installation went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from tech who installed our tv. Highly recommend geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. TV looks amazing on the wall. Would definitely recommend Geek Squad services!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great everything went as planned im glad that i got the service.Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed to the wall. It is perfectly centered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Geek Squad person customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a need to move cable, due to Spectrum app app and not needing a box. It was a simple hang the mount and plug in. The price of $199 was excessive for this service. Once realized that this was all that was needed should have decreased the price to $100 at the most. Had I known this was all that was needed I would not have hired The Geek Squad. This was misrepresented when I bought the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly wall mounted my new tv. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tech service in-home. Fully explained everything before leaving. Highly recommend!!

    I would recommend this to a friend