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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed equipment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and guys were friendly. They did explain how the mounting system works and moves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a demanding type of person when it comes to my electronics installation these guys are true professionals

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv and wall mount, very quick, and did not leave any mess after.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and did an excellent job to mount my TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Friendly Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very professional I would Recommend to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and courteous service; thank you, your tech went over and above

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very fast and installed my tv exactly where I wanted it! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate them 5 STARS from beginning to end!! I had my 1st install with Geek Squad almost 10 yrs ago. I called them t.o install a newer TV. THey were super patient and walked me thru the steps with my new bday gift

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices and showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV mount & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV (carefully) above my fireplace, connected and got it working beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable and Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional installers. I was very satisfied with the completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service request fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup was Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Savage led the team installing this TV-AV set-up. It was flawless. They positioned the TV inside a restricting wall perfectly, adjusted it for tilt-mount. Then set up the audio portion. Previous audio system NEVER worked properly. They tested it thoroughly and now all 5 speakers are humming. Geek Squad calls before arriving - professional in every way. It's a contract good for 1 year and covers other things like computers, devices etc during the 1 year term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that did the mounting did a great job. They called when they were about a 1/2 hour out and arrived on time. Wore booties over their shoes and did a quality job mounting the bracket. Cleaned up all the packaging and had the job done in minimal time. Highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job putting the wires through the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job of instillation and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did an amazing job mounting my TV. It was up in no time. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my 75 inch Samsung and got it up and running according to manufacturer's specs. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came out, we had problems. The LG G2 77" was crooked and they scratched the walls. The second time, a different team came out and fixed it. They even painted the walls and had some leftover paint and used it for around the house to use it up in the pan. The second group did an amazing job.

    I would recommend this to a friend