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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a greag job at mounting tvs well and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Mount Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this mount install service for my daughter and her family and the mount was installed professionally, as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by Geek Squad Installation Representati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the installation associates. They got the job done quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Technician was excellent. He let me know ahead of time he was coming and called again when he arrived. He was professional and did an outstanding job installing the TV and setting it up. He went out of his way to ensure we were happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install for my 65" Sony TV in Living Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bayard did a great job installing as well as taking the time to explain the features of my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived within window given. Very courteous, professional and knowledgeable. Excellent service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV wall mount were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates did a great job. Professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squads installation and setup were excellent. I would definitely recommend this service for installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad where extremely knowledgeable & mounted my tv on wall exactly the way I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Unbelievable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is AWESOME!!! They made sure everything was perfect and that I understood everything before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV promptly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices, performed an excellent job. Cheers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Geek Squad. Guys showed up on time, did a great job mounting TV and went an extra mile replacing mounting hardware with a better ones for the same price!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful, knowledgeable and clean. They also provided advice on improving the sound of my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went great! I love it. So glad I did it. Was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent adequately went thru each step to successfully mount tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad member - great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti mounted two TV's and installed a thermostat. Very professional. Excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job at installing the mount and new tv. They positioned it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came out, we had problems. The LG G2 77" was crooked and they scratched the walls. The second time, a different team came out and fixed it. They even painted the walls and had some leftover paint and used it for around the house to use it up in the pan. The second group did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting and setting up the new system we purchased. Definitely recommend them!

    No, I would not recommend this to a friend