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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted remove and mounted two television that day and very grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed by Best Buy team and worked very well, Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Always a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, fast, efficient and helpful in explaining all the bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The service technician was so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service and the technician was very professional and courteous. He arrived on time also

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They are respectful, knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad/Best Buy employees that came out to my house were very professional and helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" install by Best Buy contracted people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the Geek Squad that Setup & mounted our new 75" TV but a private contractor. They did a great job, knew what they were doing. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very clean and attentive? They did the job and helped me set up my TV??? All good. Thank u and them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in the placement of the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed TV Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional. Assembled and connected TV to receiver and Bluray player

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done quickly mounting my TV. Cleaned up materials. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job mounting our tv, it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians did a great job with the installation of my QN90A. The whole process went smoothly, very efficiently and the wall mounting was clean and precise. I would have drilled like 10 extra holes on the wall if I had done it by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Quick, Professional and Easy For Me :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers handled the job very quickly and professionally. I couldn't have done it more easily myself!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job installing. Great job explaining product. I didn’t like them pushing to upsell me on different mounts which made the install take much longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. I recommend this service. We used it for our TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my Samsung frame tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very knowledgeable technicians. Both very professional and polite

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV mount plus the geek squad did a wonderful job installing it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a professional job. They mounted and enter my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted out tv, suggested getting a wall kit to hide the cords. They made sure we could use the tv with our devices.

    I would recommend this to a friend