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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 798 Showing 15,941-15,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    85” wall mounted Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv with no wires showing!!! Excellent job. Very knowledgeable and cleaned up after themselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, didn't waste time and cordial. Didn't realize how great it was to have someone do it for us

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed it perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team was awesome. They provided me with guidance on a number of issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geer Squad installed our TV rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, polite and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqiad came in clutch. Installed my tv and helped with some troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are getting so technical now days this was a great decision. They delivered my TV and took over in a good way. Installed my corner wall mount and mounted my 65" Samsung TV. The remote controls were set up for my cable system, The gentleman answered all of our questions about how our new smart TV operated ,then they cleaned up and took the huge box with them. They were great. I definitely will do this when I buy my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time & professional. Love my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supplied honest advice on a TV mounting issue... Thanks for your opinions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful! The children and I love it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV as fast as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV as agreed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer provided me with a better wall mount option and the service appointment went very well. Nice Job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were very professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Fast and efficient. Definitely would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best experience ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customer service experience! The agents arrived during the scheduled, were very professional and even wore shoe covers to protect my carpet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job, inconsistent communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come to the house twice for mounting after finding that the mount I purchased wouldn’t line up with my widely spaced studs. First appointment was great, they called two days ahead to give me a shorter, more realistic time window. The second appointment I got an email with a 4 hour window with a robo call around 8:30pm the night before and then no call until they were 15 mins away the day of. Not super happy with that one, but the first crew was great, so 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad A+++

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have several TV mounted in an office. The installers were on time, took the time to explain what they were going to do and did a perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reps mounted and setup tv quickly! Great professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional installation was the best part of this experience. These guys listened and cared. Definitely worth it.

    I would recommend this to a friend