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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 799 Showing 15,961-15,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed my Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, courteous and super friendly service. Would recommend any time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad mounted and install my TV. They were on time quick and knowledgeable great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two dudes who came to our house were super professional, kind and the job was A++. Cannot recommend them highly enough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting and hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent mounted and set up my 48 inch OLED TV. Great Job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    For the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... they did a great job and even moved the TV that was where the old one was to a new room and hooked it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting job was amazing, the tech was an absolute pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time service..Went above and beyond to get the 85 inch installed in my unit..I would absolutely use Best Buy and Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys mounted two TVs quickly and expertly. One TV got hit by lighting and I needed to replace it but it was above my fireplace and it was hard to get to, but the stand was already on the wall. They swapped out the TV with no problem. The other one needed the stand to be mounted first and then put the TV on. They had it up in minutes. They were efficient, friendly and personable, and took the extra step to ensure that both TV's were level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike review of geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. Measured, drilled into concrete and hung my tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for install and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a 65 inch Sony from BB and made sure to sign up with Geek Squad to install it (w/ Sanus - Premium Advanced Tilt Wall Mount) and to cover repairs for 2 years. Their performance was excellent, absolutely on time, efficient, solid mount & TV install and no trace of any work when they left. TVs this size s/not be an afternoon project for you and a couple of buddies - unless you don't mind cracked glass, off angle mounts, and a good bit of debris.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and were done in few minutes. Besides that they were on time for the appointment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Looks lovely. Install was quick and even installed product I bought to hide cords.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed installer clear explanation of what he was doing made suggestions based on his experience. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys (Nolan and George) were very professional and did a great job with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was thorough, polite and very knowledgeable. Had me set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I would highly recommend. Very neat and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    151

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent s mouned my device and connected to my devices..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, super friendly and great work. Great cleanup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mount our tv did a very good job. He did it by himself. 65 and 75 inch. How cool is that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Quad came out and mounted my 75” Samsung TV in my game room.They ( geek quad) were able to connect my blue ray dvd play,Yamaha receiver ,and speaker system together so I could control all of them with just one remote.They took their time to make sure everything was leveled and centered to my liking.

    I would recommend this to a friend