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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done correctly and quickly. all trash a packing was removed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tvand counted to all services with a good explanation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AwesomeGeeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome. They were efficient and went through all the controls with us. All our questions were answered and we love the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting and connection done thoroughly. They also arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek team was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and got me all hooked up very quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 best guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 very nice and repectable guys mounted my tv and did a perfect job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    75” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and much better than the 3rd party. More knowledge and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Install Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby was on time and did a great job!! I highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad for installing our mounts and tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick and professional. Couldn't ask for anything more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire install process went very smoothly....it certainly met expectation....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek squad did a seamless install of my new tv wall mount. Great reliable service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, friendly and did sm amazing job mounting my 75 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were on time, professional and knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Geek Squad” guys were on time, organized and knowledgeable. They showed/explained about our new TV’s operation. They made sure to answer any questions we had. They moved our old TV to its new location and packed up all the boxes and trash before they left. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to this handy device and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members came in- had the product I ordered. Asked a couple of questions and got right to work. They took the time to explain to my husband how surround sound would work, the excellent choice of mount we purchased and were very professional. They practiced COVID19 protocol and even cleaned up the dust from drilling the holes! I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Set up very quickly without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, excellent service, polite, and overall respectful and excellent installation

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians were very friendly and really knowledgeable and able to set up my TV with no problems.

    I would recommend this to a friend