Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Efficient, helpful, and expert service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were helpful, kind, considerate and took care of everything we could possibly ask for. I was not home at the time and they perfectly explained everything to my wife and helped her very easily replace some faulty hardware that we had. Well worth the cost!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Outstanding Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The professional mounting done by the geek squad was top notch. They were also very polite and on time!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek squad were very thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad mounted my tv and connected all our devices
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
TV Mount Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs arrived on time and quickly installed the tv mount
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Great job but not as I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smoothly other than I expected them to run all the cords, including the power cord thru the holes they placed, but that was not the case even though I was told by the telephone people that they would. The guys did a great job though.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
THE INSTALLERS DID A GREAT JOB.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTALLERS WERE ON TIME, KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Thanks geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a fantastic job and fast. Would recommend and use on future!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Installation of Qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite, professional, knowledgeable and courteous, connected and setup the TV
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was excellent, The rest of Best Buy was the single worst customer experience of my life. took a month to get, 4 times it was pushed back. Nobody could give me an answer, and now after all of that, no one is getting back to me on the refund and the broken remote.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
excellent job performed at our home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great professionals, polite, willing to make an extra step, take their time and the result is very visable
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great Job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a great job. They were quick, efficient and very polite. It was worth every penny.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very professional & polite. I would recommend this service.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great job by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team did an excellent job mounting two TVs on walls in my new house
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad finally got here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.COVID-19 sucks. It has delayed our lives for, probably, a good year. (4 months into it currently). My first 1-6 hour time frame for my 65” Sony Bravia installation was canceled by BB so that I can enjoy another few days to wait another day for the Geek Squads 1- 6 hour time frame. Probably took 30 to 45 minutes for the guys to mount my tv on the wall and WiFi my Bose soundbar 500. Very cool and professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Send these Ambassadors again to my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were from the Pensacola store and were fantastic. They showed up early and called prior to arriving. Both agents were very professional and great ambassadors for Best Buy. Took down the old TV and installed the new one so easily and insured I understood how to operate the TV. Thank you for sending such great ambassadors to install our TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well done prompt efficient and friendly done on schedule
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad did amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job putting the tv up connecting everything and the clean up.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team was awesome. Couldn't have asked for a better group.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad doing their thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys came in, complete pros, in and out no muss no fuss.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Great set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted our tv. With no problem. It looks great on the walk. They explained how to move the tv around. Which was very helpful. Very professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend