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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 801 Showing 16,001-16,020 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV and and also did an excellent job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my tv on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very knowledgeable and I appreciate the time spent showing me how to navigate the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service. Use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick. Great service. Did a nice clean job, were on time for appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Westport Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was coordinated and the installations went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install after terrible scheduling error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. Called and estimated arrival accurately. Worked neatly and quickly. It was not a simple installation for various reasons. Answered questions. Polite and well spoken. Made sure we understood the system once installed. We never understood the last one!! The schedule was a bit of a disaster, but Best Buy came through to salvage the situation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out very well. They were quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my tv and connected all the wires! Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and Mars are always pleasant and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad didnt send out 3rd party. YAY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delived, installed, set it up & educated us on our new tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and flexible accommodations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and flexible accommodations on day of installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and efficient. They did a great job hanging our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It doesn’t get any better!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were incredible !!! They explained every step, what they were going to do, how they were going to do it, and what it would be like when they were done! They are so good and so patient!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my TV and they also help me to connect with my other devices at home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount 2 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time very professional and courteous did a great job setting up TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 55” smart tv, set it up so y could stream my apps, and showed us how to use the new control device.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel and Ryan were both great people and very professional. I will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, neat and made sure everything worked. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaquil and his crew did an excellent job mounting my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very helpful and install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how my mounted tv looks! Very happy with everything

    I would recommend this to a friend