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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never have been able to wall mount the TV ourselves. The agent was very professional and hid all the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed/mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv on the wall quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional. Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Friendly Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very professional I would Recommend to other people

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed wall mount very quickly1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the TV and, as usual, agents were very efficient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician did a great job of installing our Sony Bravia.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrod and Dennis from Geek Squad did an excellent job on install for my OLED TV and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend, very professional and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installer, very professional and fast with great cleanup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our TV and sound bar...using appropriate safety measures during the COVID-19 Pandemic. They were professional, courtesy, and kind. We were so happy to see them come out to our home after two months of waiting! They made our week! Thank you so much. It's the little things that are really the big things!! :)

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad installed my TV professionally and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV a great customer service. Geek squad installed my TV professionally and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick. Will use again for future mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service, both gentlemen very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks arrived as scheduled, performed the mounting in an exceptionally professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry I don’t remember his name , he was very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got everything done fast and cleaned up nicely.He showed me how everything worked and made sure I understood

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by the Geek Squad as always. Friendly, professional and knowledgeable. Super helpful and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up and connected to all devices and satisfactory fashion. Finally, thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my devices. They were great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me good notice. They installed my own equipment and very quickly. Cleaned up well when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent went above & beyond the call of customer service. I ended up having the wrong wall bracket and he not only showed what was needed, he came back later to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted on the bedroom wall, and it looks great.

    I would recommend this to a friend