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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat ad Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job, clean, fast and an attention to detail.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very polite and knowledgeable they did an excellent job installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys are too-notch installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys arrived on time. They put my 75” TV on the existing mount, hooked up all the equipment, went through the menu of the tv and made sure I was comfortable navigating the streaming apps!! Very friendly and professional. Fun guys to talk to, actually!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor hired by Best Buy did a fantastic job. He connected the hearing device to the back of the TV. He deserves 15 Stars. And I don't know that my store Geek Squad deserves any stars. The original appt. was canceled twice without any explanation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Excellent service. The guys did a very nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, fast and communicative. Knew what they were doing and made it look easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service not up to Best Buy old standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV via an excellent Wall mount but left me with a minium of instructions to gide my use of the TV and remote. Have been unable to contact Best Buy or Gek Squad to follow up on the installation and set-up. I receive no replies to any question I try to make to them. Very unsatisfactory for amount they charge!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I highly recomend tgis service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a bunch of times, and will continue to. They do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Beat mount and Geek Squad service on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment was to mount our current TV in the bedroom with the Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of mounting the tv and getting it all tuned up so that everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my huge tv on the wall using a mount that was already there and plugged it in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and clean install for getting my tv mounted over the fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV and answering any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usual great service! well worth it. is that 59 characters?

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional worker, they explained you every details

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge and ability. The installation went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time I wanted to hang my flatscreens on my walls but never found the courage to try as I was afraid I’d run into obstacles behind the walls like electrical lines and such so when I replaced my tv I decided to get it done with the Geek Squad not only was I extremely happy with the outcome but I was impressed with the speed and accuracy they performed this job for me and I learned other things as we spoke about audio equipment and ambient hdmi led lights. Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had the Geek squad come to mount our TV. Didn't trust myself to get it hung correctly above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Beautiful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv looks like a work of art. no cords visible and neatly tucked away!

    I would recommend this to a friend