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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and sturdy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and sturdy installation. Set up all of my devices. Professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and did a wonderful job when putting up tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it installed by the geek squad, they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation explaining was great on how to use tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and knew what they were doing. It was GREAT!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Total Tech Support I Miss You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give you a 5 or even a 4 star rating, even though the service was spectacular. The ridiculous price to hang TVs, purchased from Best Buy, is simply too high. The old Total Tech Support was a way better benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad was timely and professional, offering suggestions on how to operate the HDTV and sound bar after they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was great and answer all my questions I had about mounting the tv. Thanks :)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent & Competent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the help and knowledge of the staff! Outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so helpful with setup and getting us going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and without issue and showed us exactly what to do. made it so simple and easy,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome installation, support, education

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed tv and without issue and showed us exactly what to do. made it so simple and easy,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of my dining room television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad to come and set up a second TV for me in my dining room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and everything look perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 83 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they had to do and explained things. Also helped with understand our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on time and great job wish would of known i didn’t purchase bracket when paying for it though

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great. Very professional and meticulous. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Hunter were fantastic in mounting and setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to our house to install our new TV and sound bar with the mount I purchased. They were very professional, kept their work space (my living room) clean and put up with my very loud hound dog who was not happy about being in his crate the entire time. I am sure it was very annoying but they didn’t show any negative emotion towards it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a outstanding job mounting my tv and connected all my devices.

    I would recommend this to a friend