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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job on mounting tv mount and tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very professional job! The Geek Squad was very knowledgeable and explained everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG 77" TV & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLANT TV! Total Tech install was a huge success!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEEK SQUAD GOOD INSTALLATION BUT NOT HELP WHEN CAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was good. .. our problem is the money we spent to have access to GEEK SQUAD had a terrible time getting an answer to what turned out to be a simple solution. Cut off... couldn't understand... no knowledge.... not available today when called local store??:? called about 6-7 times taking 2 1/2 hours to find out how to turn off TALk BACK... UGH MAY NEED TO ASK FOR A REFUND FOR THIS 'GEEK SQUAD'

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and was very pleasant and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m personally very satisfied with how quick fast & easy geek squad mounted my tv. They were very informative , helpful & respectful throughout the whole process. You guys are heaven sent! God bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full motion wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and extends from the wall. Highly recommended full motion wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always let them mount my tv’s and hook them up to all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great! On time, courteous & professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, courteous & professional. Got the job done, installation & mounting of our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV above fireplace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and all devices above my fireplace. No cords can be seen. Awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was great, very thorough and professional. Everything was perfect when he finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time! They took great care in mounting my 85" Sony tv. They were also great in setting the tv up with me. They were polite, gracious and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best decision to have Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, great installation and very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was kind and very knowledgeable about my product and where was the best place to put myTv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient, friendly and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever! My tv mount was mounted and the tv was set up . Fast friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick and clean had 2 TVs mounted and all the equipment working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me so much hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in preparation for a satellite connection. They were efficient, tidy, and very helpful. I'm so pleased with both the TV and the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs finished the installation then tested all to make sure all was up and running correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that set up. the TV and sound bar were knowledgeable, professional, courteous and very neat. After installation took the time to go over functions of TV and remote. Also, left the area they worked picked up all debris and made sure everything was neat.

    I would recommend this to a friend