Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and mounted my tv and it took them no time. I was pleased with the service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad over delivering on my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They called half an hour before arriving and showed up on time. They were courteous and pleasant. They knew their stuff, made the correct recommendations and got everything done perfectly. Couldn’t be happier with this service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Fast Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good work. Short work by installation crew. Very professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Very professional and informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I the geek squad installed my tv on the wall mount quickly and professionally!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service request fulfilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service request fulfilled. Geek squad has always come through for us.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful and professional. I give them a thumbs up. I’m glad they serviced my home. Thank you
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Mount service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always nice and professional. Very knowledgeable
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Terrace TV and Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin and his assistants did a GREAT job mounting my new Samsung Terrace outdoor TV. Due to the weight and height, it was certainly something I did not want to attempt on my own. They showed up exactly on time and worked quickly and efficiently. Would definitely recommend this crew to anyone needing a similar project completed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation was quick and efficient.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agents came to the house and went to work immediately installing the wall mount and then installing my new Samsung 55" TV onto the wall mount. They connected all the wires, making sure all my equipment was hooked up and working properly!! It was a great experience, and I feel it was money well spent, These people really knew what they were doing.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .This is a great example of how the Geek Squad can make life easy for our customers! Having a new television and components installed is always exciting, and we hope you are enjoying the new setup. Thanks for stopping in to provide a review,and we invite you back to shop with us again in the future!
- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad TV mounting and hook up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One agent mounted and set up my 48 inch OLED TV. Great Job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 4 out of 5 stars
Install New TV - Orlando
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were knowledgeable and new what they were there to do. There was however, a considerable amount of confusion before they actually got there. One group of people came (not Best Buy employees but some service ground that Best Buy had outsourced to) that arrived and promptly said that they couldn't do what had to be done (i.e. take down one TV and mount the new one in the same spot!)
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mounting job was amazing, the tech was an absolute pleasure
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Dr. Doug’s review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Quick friendly expert service for TV install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was prompt. Install was smooth quick and professional. Techs were friendly and knowledgeable
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentleman that came to install our wall mount & TV were polite & professional.
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and courteous service; thank you, your tech went over and above
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek Squad install/removal was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my new 4K TV and removed the old TV I bought from Best Buy years ago.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad was thorough explaining features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team members that did my installation were extremely professional and provided direct feedback and clearity.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend