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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    appreciated excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was installed and mounted and shown how to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEKSGREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job—all working fine. Set two ROKU sticks and instructions were helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy With Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up the TV were very nice and went the extra mile. I was not told when I purchased the TV that a special cable was needed and they went out and purchased the cable for me. It was nice of them to not leave me in the lurch and ask me to make another appointment. They did the job efficiently, just wish they had taken a little more time to explain a few things to me, but I've called the Vizio customer service number and they have been very helpful. All in all, I was pleased with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and working great. Delivered on time and in good condition. TV looks Great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I'll call the Geek Squad Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, kept me posted re eta and did a great job with a not straightforward TV mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad mounted my tv on wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and hooked everything up...cleaned up after himself...good job and fast, also on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did and amazing job hanging my tv. The attention to detail was on point! We’ll be using them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad mounted our new outside TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents from the geek squad mounted and connected our new SunBrite TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV easily and very profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv with all of my devices and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad put my TV exactly where I wanted it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and did a great job and cleaned up his mess after he was done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my tv connected every thing and even programmed my dish remote!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the Cost of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job installing our TV with the wall mount. Left the area clean when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a gerat job mounting by tv. Looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV on the wall and install my fire stick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my Samsung TV, extremely professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledge and got the job done quick. Was Happy to finally have my husbands TV mounted. Took three weeks but in the end, it all worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Andrew and Madison - 1000 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many bonuses of buying from BestBuy and being a BestBuy TotalTech customer is the service and savings. Now i can add GeekSquad service. 1000 stars to my TV installers (with mounting and connect) Andrew and Madison! You are kept informed by email, text and even phone call with updates. SOOOO EASY! I HIGHLY RECOMMEND THIS BEST BUY SERVICE!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an excellent job installing my SONY OLED on the living room wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and did a great job.......

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly by 2 very polite, friendly and efficient gentlemen. Professional all the way!

    No, I would not recommend this to a friend