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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members that did my installation were extremely professional and provided direct feedback and clearity.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    151

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent s mouned my device and connected to my devices..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV and connected all the devices and checked remotes work properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with great service. They were just awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are very well-built and handled through Best Buy as all consumers. This is important after every installation of products. It then goes to the technical people. My opinion these people are the most important and am very aware Best Buy is trying to rebuild the geek squad to better help after every installation and this does take time. As we all know

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Nice job. No issues,they explained everything. Kept the area clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good workers with a wonderful attitude, work was done quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a perfect mount for a bedroom where you don’t need to tilt. Very easy to assemble and enough room to pullout.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 65 in tv and did great job answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my Sonos and WiFi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional all around, from the estimator to the installers. Top shelf

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and installed my tv and mount and remote controls in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV 56" and Larger TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount 56" for TV. We installed it our selves. Easy to mount. works great with our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mounted TV is beautiful !!!! The agents were so efficient and did a perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Tech was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Mike P., solved previous issues with buying the correct tv in order to connect a hearing aid device so that I could listen through it and my wife could listen through the soundbar. We had previous issues with our Harmony remote which Mike fixed in a jiffy. Once installed, everything worked like a charm and we love the Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to have the Geek squad install my tv mount. They were super quick and did an excellent job. Stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents expertly mounted my TV, connected all devices and gave us a tutorial on use.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and did an excellent job to mount my TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. Geek squad had it up and perfect in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting the tv and I am happy with the service they provide

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived as scheduled and mounted TV very professional, and would definitely use this service again

    I would recommend this to a friend