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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV with East to use controls I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sturdy mount with easy release if you need to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy mount if you need to remove from the wall at a later date or change tv's. It comes away from the wall 5.75 inches and can be tilted left or right

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a TV mounted before, so glad I did. It really makes the TV area feel professionally completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service techs from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, effective, service. The technicians were professional Nd well prepared. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked everything up and we’re very helpful advising as to how to use tv, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Installed TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in the living room. It took them some time and they finally got it mounted in. They were kind, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick installation and health safety was never a concern having them in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived at my house and mounted my 55 inch TV. I am happy with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, delivered and mounted our tv very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from Mastec was superior. I would recommend him for any kind of job. He has a great attitude and he is very competent, able and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was excellent. Not only installed it the way I wanted but spent time showing me the controls

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad professionally mounted & set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my TV and trouble shooting any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agent mounted TV and was very helpful in telling and showing me how remote worked and about all the extras on the TV. The agent arrived on time and had everything done in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came and mounted my TV did a great job. They went above and beyond to make sure I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service as expected. Competent and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, professional, prompt and efficient staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connection and Mounting, let them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I can't install a 75" TV by myself right? Why would I? Best Buy has the expertise. If I do it on my own with help and drop it, I lose. The Geek Squad knows what to do because they do it all day long. It's those tricks one gets to know when you do it 100 times. This was well worth it. In less than an hour we were enjoying our purchase. Thank You, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brady Matthews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Brady Matthews did an amazing job! He was on time, very professional and patient. He showed me the technology involved with my new TV. I'll hire him once more!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mounts and mounted the TVs and hooked up all the cables and devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen come for mountain doing good job.perfect job.

    I would recommend this to a friend