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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jorge O. Was on time and very professional. Made all items were connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- Go Dominic and Eric!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly highly recommend Geek Squad and Best buy service for mounting your TV. Both the geek squad representatives Dominic and Eric were super helpful and friendly. Dominic had superb communication about my tv needs. Will use again. 10,10,10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, professional guys...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the delivery and installation of 65" tv on wall... it was worth the extra money.. paid for deluxe install & they set up and attached sound bar, cable box etc...took away the packaging and box.. very professional... recommend using this service if you are unable to bring home this large item and install yourself (was a 2 person job)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed the tv was on time, very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed to the wall. It is perfectly centered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were prepared and just great. They were efficient. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when promised. Cleaned up after themselves. Instructed on operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone involved in the purchase, setup, and customer service has been outstanding. Ben helped us c house the write setup for our home and Dan and his partner worked tirelessly to make sure everything was set up properly and we were shown how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and his coworker did a great job, they deserve a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The squad installed my wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mount ecpert installation as usual best buy excels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was incredible. She was thorough and made sure that I knew everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and knowledgeable. The mounting was quick and seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steady & strong wall mounting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 58' TV, not expensive, easy to install & more space in living room. Recommended to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, connected components and explained the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job at mounting my tv and connecting my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional and nice to my Rottie, Mia. They were very knowledgeable and helpful with the apps as well. Welcome back at my house at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added service. They came out to help install the product.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad for installing our mounts and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MITV3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and brightness, sound is great, size is great

    I would recommend this to a friend