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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy for my 75 inch wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great...zero issues with install so far and 100% glad I didn’t allow myself to mess it up on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my television to all devices. Wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and knew what they were doing. It was GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out very well. They were quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I would highly recommend. Very neat and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, super friendly and great work. Great cleanup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount. Able to pull out from wall and use many different angles. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both young men were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed a review soon after installation. With dealing with Covid I realize stress was a prevailing factor, but even after rescheduling, I kept getting calls telling me to reschedule. Again, after delivery and installation, I continued getting calls to reschedule. I felt like your left hand didn’t know what the right hand was doing. Evidently, your business lacks communication. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone attempt installing their TV system! These guys made it so easy. They had our TV and soundbar set up in no time. They also made sure everything was connecting and working before they left. Very professional. Very reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65in tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and counted all of the services. They were fast and professional throughout the whole process. Would def recommended for any large tv to go this route.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a nice job. Made some suggestions and made the installation even better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out did a great job and were very fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all our devices and tuned the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected devices and took the gigantic box away with them. Professional service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech that came to do my tv setup was awesome. very informative and patient with mess of wires from previous tv set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item from Best Buy. Easy to hang on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and everything look perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I was very happy with the professional work that Chris Hernandez gave us he is a star, all 5 of them!!!

    I would recommend this to a friend