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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    75 inch TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an awesome job! Very considerate and thoughtful with placement and best mounting process

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 in tv and hooked it up yo my Systems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a smooth installation, they had obviously done many of these not on hitch plus very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service geek squad is no.1 and very faster service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very professional. Technician was fast. He came prepared.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation and connections were handled swiftly and competently. Adam did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job installing the mount and making sure you are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing and clean set. Very nice and kind!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Friendly and had to work late because of previous installations

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew were very professional when installing our TV. They kept the area clean when mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was professional and quick to get the installation complete late.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TVs and did an excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Excellent and did more than asked and expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Click install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation with great Covid protection while in house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a re-connect to my devices because the smart TV portion was not always working correctly . They reviewed my system & moved my satellite boosters closer . Most likely I will have to replace those in the future . All has worked well except for a couple of times . Love Total Tech & Geek Squad . ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install New TV - Orlando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and new what they were there to do. There was however, a considerable amount of confusion before they actually got there. One group of people came (not Best Buy employees but some service ground that Best Buy had outsourced to) that arrived and promptly said that they couldn't do what had to be done (i.e. take down one TV and mount the new one in the same spot!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv dismount on August 26; remount 26 Sep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job taking the TV down. The set up doesn’t occur until 16 Sep.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    knew all the little tricks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the guys was a trainee. The other was a real pro that knew all the ins and outs. Did a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, on time, professional and good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, coundn’t ask for better, showed up on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done according to what I wanted

    I would recommend this to a friend