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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted outside on the patio. Great work and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed professionally and did an excellenb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted both of my TV’s exactly as I wanted them. They were neat and clean. Outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultation - excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into local Best Buy store with alot of questions about a home renovation and was very happy with the help I received. Within a few minutes, Colin Frierson and Patrick Clise explained my options, set an in home appointment. They were prompt in arriving 2 days later and was able to provide all of the options I needed. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV and removed my old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very long appointment window but agents did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done perfectly. Highly helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted it on my wall. They routed the One Connect cable through my wall conduit. I did not need instruction in connecting it to my smart devices, but that all worked right away. I continue to be a loyal Best Buy customer. I would not buy this anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are so awesome at TV mounting. They care about the aesthetic look

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time and was very professional. Also mounted my sound bar to maximize setup with TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 65" TV using this mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to geek squad and this mount for the installation of our terrific tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install a rack not a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount on exiting tv because we moved and has to leave old mounting rack but install was easy and complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount for our new 50 inch TV works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dudes did a great job. I was surprised how well they mounted my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv with complete professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was prompt and efficient with installation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and hooked up everything with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a good job Moo ting my tv, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thrilled to have our new tv mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad wall-mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician walk-mounted my tv and made all the appropriate connections.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV and sound bar. Also has the remote control working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV on Wall perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent which was a third party agent hung my tv with no problem. However i had my own mount and he immediately looked at it and said it wouldnt work. Though i understand this is what 'they do', its always wise to actually measure to make sure what youre sayings is correct. As it turns out, upon my request to measure and make sure, the mount worked just perfect and my tv was hung with no problems or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothly. The guys were professional and courteous. Things were explained to me.

    I would recommend this to a friend