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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fantastic Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was the Best! Definitely knew what they were doing. I had concerns with the mounting of the TV, before the installation, because the wall is 100 year old plaster and over the fireplace. These guys weren’t phased. Fantastic work. SO happy I let the Pros do the work. Completely Satisfied with the work, explaining on the set-up of the TV, and sound bar. Again very Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    perfect fit for my 20 inch studs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 20 inch studs rather than16 inch this mount accommodated both my house and of course the 55 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor hired by Best Buy did a fantastic job. He connected the hearing device to the back of the TV. He deserves 15 Stars. And I don't know that my store Geek Squad deserves any stars. The original appt. was canceled twice without any explanation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my devices and taught me how to use it he was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job! But threw my tv booklet away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really did a great job in mounting my tv.. only thing they threw my tv instructions away in which I need to learn my Tv..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris Coolidge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his helper, did a fantastic job bringing in my new TV and taking out the old TV. They were respectful and put everything back into place before they left. They were kind and patient showing me how to use the remotes. I will definitely asked for Chris Coolidge when I need other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Mounted the TV in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must have fir monster tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing install in a difficult location. Couldnt ask for better

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not entirely thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices. They were friendly, efficient, and courteous. They left all the unused parts for me but they did not leave the most important thing in my opinion; the instructions for the TV ,remote, and sound bar. I have been very freustated at times "guessing "my way through some changes and set ups for streaming. Sub-woofer was located in the wrong place also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install my TV mounting quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and finished installing the TV mounting quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent was polite and knowledgeable. He did the work neatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Technician was excellent. He let me know ahead of time he was coming and called again when he arrived. He was professional and did an outstanding job installing the TV and setting it up. He went out of his way to ensure we were happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star! Love the tv mount and the products from Best Buy! the Best Buy crew and the service all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Expert TV Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team arrived ahead of schedule and installed the TV perfectly. They were super friendly and efficient!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The tech team were timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all TVs were mounted properly and professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and had both tv's mounted in less than 30 minutes. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job setting up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job of installing my tv on the wall and were pleasant and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job realigning the tv brackets and centering the tv above our fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted and installed tv went over most of everything - as i use it i am learning more on my own

    I would recommend this to a friend