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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it up and connected it. They walked us through how to use it and presto is was done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bernard was excellent for exceeding my expectations for setting up the TV on my patio

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad tecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working well. They had difficulty with the receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed and mounted this television and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to setup was pleasant and helpful. Showed us how to use the remote and set up our sound bar. Made sure he took the box and packing material with him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job setting up my TV and equipment. They went the extra mile to make sure no cables showed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted the tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a good job and mounted the tv efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that signed me up for the TV mounting, assured me that the service would be able to mount my tv over the fire place as well is run the cables through the walls using the existing holes. When the technicians arrived I was informed that the was an extra charge to mount the tv over the fireplace , as well as charge for the cable management. It was a frustrating process having to go back and forth between geek squad and the installers . I hope that the store educate the reps on the proper information regarding the services.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large TV purchase required new mounting and some electrical moved. Guys did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and friendly with great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arrived on time and completed the installation in a timely manner. Everything is working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle and stress free setup that was done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and setting up my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad a great job installing my TV now and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad was very professional and informative will recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took care of everything; disconnecting the old, reconnecting the new.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed 3 tvs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and clean employees Very polite and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV very quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV very quickly and connected my DVD player in no time at all .Than showed me how to use Some of the feathers of the set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say, I was impressed by geek squad's installer. He knew everything and recommended a few things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was delivered on time and the installation was very easy as the mounts were already on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installing and explanation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional with the install and explaining how do to things with the new Samsung tv. They were very quick in the install. I am very satisfied with the install and explanation.

    I would recommend this to a friend