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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV with East to use controls I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let someone else do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BestBuy install large tv in our home and was very pleased with the professionalism and speed of install

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best decision to have Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, great installation and very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two men were friendly, knowledgeable, and worked neatly and cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient, friendly and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed by Best Buy team and worked very well, Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the help setting up my new TV and moving my old TV to the other room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my TV wall mount for the 70in TV and it’s petfect! It fits so well and safes so much space !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a re-connect to my devices because the smart TV portion was not always working correctly . They reviewed my system & moved my satellite boosters closer . Most likely I will have to replace those in the future . All has worked well except for a couple of times . Love Total Tech & Geek Squad . ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected everything I had

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very Professional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team knows the job. They are professional in the field. And they clean up after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, professional, prompt and efficient staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement TV and mounting was done perfectly! The agents were terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job . Quick and efficient i appreciate the service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, on time, professional and good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always let them mount my tv’s and hook them up to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very curtious and helpful when setting up my TV wall mount and connecting my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted 3 TVs Very Efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 3 TVs mounted, 2 were 65" and one was 40". They actually got here a few minutes early, which was great. All 3 were mounted in a short time, but done correctly. Additionally, one set was new and one of the Geek Squad members helped me set it up, which was much appreciated. I would highly recommend using the Geek Squad for TV mounting, even if the TVs were not purchased at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents recommended a different mount that would be more sturdy. They had one with them..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Install = Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up, provided good feedback and even provided a better TV mount than I had.

    I would recommend this to a friend