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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 813 Showing 16,241-16,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my wall mount it a very good and it was at a good price too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Geek Squad person customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a need to move cable, due to Spectrum app app and not needing a box. It was a simple hang the mount and plug in. The price of $199 was excessive for this service. Once realized that this was all that was needed should have decreased the price to $100 at the most. Had I known this was all that was needed I would not have hired The Geek Squad. This was misrepresented when I bought the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a terrific job hanging my tv to the bracket. Very professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did an excellent job and worked fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the guys that mounted my TV. They were efficient and very pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. TV looks amazing on the wall. Would definitely recommend Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Swuad guys are very professional and precise/ mounting looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. The instal was professional and timely. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my TV wall mount for the 70in TV and it’s petfect! It fits so well and safes so much space !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV on Wall perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent which was a third party agent hung my tv with no problem. However i had my own mount and he immediately looked at it and said it wouldnt work. Though i understand this is what 'they do', its always wise to actually measure to make sure what youre sayings is correct. As it turns out, upon my request to measure and make sure, the mount worked just perfect and my tv was hung with no problems or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad gentlemen were friendly, helpful and knowledgeable. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done according to what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen come for mountain doing good job.perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job on installation of my 65” TV. Didn’t take long, looks great!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tv mounting

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad made sure my tv was mounted in the most optimal spot on my wall and were quick and made sure to ask questions so that I knew about options to hide cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the help setting up my new TV and moving my old TV to the other room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job and fast. Would recommend and use on future!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    75” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and much better than the 3rd party. More knowledge and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, coundn’t ask for better, showed up on time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable & helpful with location, proper height & teaching me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad tecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working well. They had difficulty with the receiver.

    I would recommend this to a friend