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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad tecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working well. They had difficulty with the receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Connection of tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my televisions (4). They were very professional, punctual, friendly and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional capable and courteous An excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional & polite. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Andrew and Madison - 1000 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many bonuses of buying from BestBuy and being a BestBuy TotalTech customer is the service and savings. Now i can add GeekSquad service. 1000 stars to my TV installers (with mounting and connect) Andrew and Madison! You are kept informed by email, text and even phone call with updates. SOOOO EASY! I HIGHLY RECOMMEND THIS BEST BUY SERVICE!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting the tv up connecting everything and the clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members came in- had the product I ordered. Asked a couple of questions and got right to work. They took the time to explain to my husband how surround sound would work, the excellent choice of mount we purchased and were very professional. They practiced COVID19 protocol and even cleaned up the dust from drilling the holes! I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very professional and quick job installing my tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy With Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job setting everything up and explaining everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed, answered questions and were out in no time. Knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV easily and very profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv with all of my devices and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job done well and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 86” and did a great job. Worth it having them install bigger TV’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was the perfect fit had no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT TAKE THAT MUCH TO SAY THE SERVICE WAS PERFECT THANK YOU.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional!! Thanks geek squad! I’ll definitely use you guys again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my complete video and audio system. Fast and efficient, explained all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents recommended a different mount that would be more sturdy. They had one with them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the techs very helpful and friendly loved the service and definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad [crystal clear] installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time & quick with the installation.

    I would recommend this to a friend