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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install technicians were on time, professional and knowledgeable about installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, delivered and mounted our tv very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team has been fabulously helpful, and their conscientious and attention to detail is really appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, professional, knowledgeable and courteous, connected and setup the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient, and explained everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted in a great place and all our questions were answered! All went great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service geek squad is no.1 and very faster service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVS installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation went perfectly. Good instructions. All in all, a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 86 in tv and hooked it up yo my Systems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thrilled to have our new tv mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a few weeks since mounting, zero issues whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and polite, installers were quick and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount relocation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed on-time, quickly and representative were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service, very courteous, and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The crew were super. Knew all that was needed in and out in no time. No mess no fuss. Loved this geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. The agents mounted the tv and got it working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEEK SQUAD GOOD INSTALLATION BUT NOT HELP WHEN CAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was good. .. our problem is the money we spent to have access to GEEK SQUAD had a terrible time getting an answer to what turned out to be a simple solution. Cut off... couldn't understand... no knowledge.... not available today when called local store??:? called about 6-7 times taking 2 1/2 hours to find out how to turn off TALk BACK... UGH MAY NEED TO ASK FOR A REFUND FOR THIS 'GEEK SQUAD'

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was fantastic! He listened to our needs and totally took care of us. He initially came to hang a 55inch in our movie room and while he was here we decided to schedule him to come back to mount tv's in two additional rooms. He left his card and was very helpful and flexible with our needs. A+ work, very professional and communicative on arrival time and job time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellant install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Everything was done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and efficient service by Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and efficient service by Geek squad, Justin from Geek squad who did the installation was great

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed wall mount and connected the TV and accessories. Vert knowledgeable.

    I would recommend this to a friend