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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all devices. They were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up promptly and completed the job quickly and efficiently. I would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They could not have gone better, excellent work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job, very professional and courteous, what more can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation was great. Jay was very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional and had the installation completed in a short time. They also called to let me know they were on their way

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV & Wall Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad continues to be very impressive with expert installation & knowledge on electronics

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a good job installing TVS. Were careful with product, cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home installation of my new tv was awesome. The two gentlemen who installed it were fantastic. Friendly, professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a huge difference from our old television. The tech was awesome and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Geek Squad persons! Very helpful in setting up my electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third delivery of the same tv. First team was rude and actually grabbed a tool right out of my hand. Second time tv still did not work properly. Third times the charm. This single man team was kind, helpful, and skilled. The TV not so much, I am still having some of the same issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agents went the extra mile by moving my existing tv upstairs and wall mounting it. However, I realized after they left that I coudn't get my tv antenna channels. I had to call a second person who pointed out that the antenna cable wasn't connected to the tv. The five stars are for the two pairs of installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv perfectly without any glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a Great job mounting my 75 Inch tv. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv with professionalism.I like how they mounted the tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and very professional. They were very helpful and were able to answer my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Install of my 75”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Service. Very Profeasional. Very Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality! 4k picture is stunning.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and down right with no mess most importantly . The price was steep but worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 65" Vizio installed on my wall with a new mount. They did a fantastic job and it looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve mentioned in one of my other reviews regarding the set up, it’s a good alternative to having the cables just dangling behind the TV. However, it doesn’t completely hide away their cables as they have to come out of the wall somewhere to connect to the power outlet. I’ve had three TV set up, two of them where the cables were hidden, and one of them where the cable wasn’t hidden. Her geek squad information, the basic installation includes them neatly tying down the cables, but it’s still an eyesore for them to just dangle down the wall. The other two rooms look much better.

    I would recommend this to a friend