Customer Ratings & Reviews

Great set up for our television and professionally installed.

Geek squad is always great. They are knowledgeable and experienced. They always have the answers.

Very nice people, installed my TV quickly and efficiently.

See TV review-excellent job by Nicole & Robert. They had to troubleshoot due to Comcast going down (cable & inet) but were successful.

The agents that hung my 86” tv were very quick and professional. It was great seeing two women hang it. Thankfully the crew hanging it called a few days ahead of time so I could put an outlet and run HDMI cables in the wall to keep everything hidden and they informed me of exactly where to put everything to help them out and have a nice clean look. I highly recommend the service if you’re having a large tv installed.

They showed up 4 people for my job to put 85" TV on wall at 10 feet hight I tried before but un able to get it up and geek squad people finish the job in 30 minute lol I wasted 5 days for nothing

They mounted my TV but when moving my console damaged my dry wall. Noticed that evening when lighting my fireplace. My whole house was freshly renovated ….. disappointed!

Geek Squad setup was fabulous the store on the other hand left hand does not know it's right hand is doing received our order a month late ask for some consideration or compensation got no reply

The agents mounted my tv on the wall and connected all my devices to it. They did an awesome job. I would recommend them any time. Great guys!!!

The Geek Squad were very good installers. they were clean about picking up and taking their trash with them. very nice and professional. they slow us all it all work.

Very friendly Geek Squad people. Knew just what to do. Finished quickly.

The technicians were knowledgeable, patient and very thorough.

The geek squad members mounted my new LG television and connected it to my cable. They started it and showed me how everything works. Then answered questions I asked.

This could be very helpful for most people. I had some requests while purchasing this with my TV, i asked that Geek squad come do the install they said yes of course, then I asked if I had a wall power kit would they install since this is premium they will run the cables behind the wall, they also said yes. Well the day came the guys show up with the TV I automatically notice there shirts say something other than Geek squad but ok could just be the guys shirt, so I proceeded to let them start opening everything then we reviewed what is to be done and I show them my in wall power kit, he says thats not on the order list and that is an extra cost.... ok so I have the premium mount package you have to cut 2 openings in the wall anyway why can't you install this for me? I'm sorry thats an extra cost he said, so then I proceeded to tell him the 3 people I talked to prior to this said if I ha e the kit you would install it. So that's when I ask him if he is a 3rd party or with the squad and he tells me he is a 3rd party contracted through bestbuy. So I tell them not to worry about it i will take care of it, and i installed the tv on my own while talking to bestbuy about what I was told and what I got. Well they told me why yes it is an extra charged to install the eall power kit not sure why the other 3 bestbuy employees told you they would do it, and we are sorry not sure why the geeknsquad did not come out to mount the TV for but we can reschedule. So long story for... if you are ok with anyone mounting it go for it but be sure you get everything on paper take no ones word for it.

The Geek Squad installed our TV, cleared out the tangle of wires connecting out devices and speakers, explained exactly how to connect to our DVD, game system, Firestick, and TV. So we're delighted. And when we contacted the Geek Squad to help hooking up our old TV to an antenna in our bedroom, they recommended an antenna ($35) that works great.

They installed my tv. They did a good job. However they didn’t connect everything, such as my speakers my husband had to do it when he came home.

Amazing experience. Did a perfect job on installing my TV

Agents did an awesome job mounting and setting up my TV. They made sure the mounting bracket previously installed was sufficient for my new 75” Sony Bravia, ensured it was level and secure. They took care when attaching the TV to the full-motion arm. They set it up for me, making sure it was connected to my Wi-Fi, Google account and cable box.

Tv mounting worked perfectly and the installers were fantastic. Very pleased.

The crew came in with all equipment and well prepared. They were very speedy and did an excellent job