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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek Squad did an OUTSTANDING JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome crew did a great job installing my tv. Much respect

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, on time, professional and good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and efficient. They did a great job hanging our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Years of Exceptional Geek squad Service Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/Total Tech agents had to remove our old TV and then mount the new one and reconnect components.. Set up and checked everything out. They answered my questions and showed me as they completed the installation… Both were friendly and helpful and as always a great job was done…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65" TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and it works wonderfully. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a gerat job mounting by tv. Looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my TV and they also help me to connect with my other devices at home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount 2 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time very professional and courteous did a great job setting up TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV and and also did an excellent job of setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was very friendly. Did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and all connections installed professionally. Very thorough in communicating how to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, fast and communicative. Knew what they were doing and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total satisfaction with the geek squad. Knowledgeable, courteous, explained operation of tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absouletly the best! Wonderful setup. They asked questions, so very patient explaining the steps they were taking setting up everything They made sure I could operate the remote easily.(I'm 73) Couldn't have been nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and knowledgeable! Love the Geeks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Neat and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my other devices. It was neat and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and did a great job. Very respectful of my purchased equipment and my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were great. Arrived on time, installed quickly and gave clear instructions on operation of TV and remote. My only complaint is that Best Buy's installation cost is way too high. The mount for the TV was already installed on the wall above the fireplace and our installation charge was still over $300. Not sure that I will ever purchase anything from Best Buy that requires installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel and Ryan were both great people and very professional. I will definitely recommend

    I would recommend this to a friend