Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Connection and Mounting, let them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I can't install a 75" TV by myself right? Why would I? Best Buy has the expertise. If I do it on my own with help and drop it, I lose. The Geek Squad knows what to do because they do it all day long. It's those tricks one gets to know when you do it 100 times. This was well worth it. In less than an hour we were enjoying our purchase. Thank You, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount for our new 50 inch TV works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv and quickly & efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ Morales & Tyronne Estrella where very professional and exemplified the reason I use the Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv with complete professio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was prompt and efficient with installation!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a good job Moo ting my tv, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Quick, Professional and Easy For Me :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers handled the job very quickly and professionally. I couldn't have done it more easily myself!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys did a great job mounting my 65 inch TV above the fireplace. They took great care to insure the mount was placed and secured to the wall properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech!.. seemless look on my wall with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finally got here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVID-19 sucks. It has delayed our lives for, probably, a good year. (4 months into it currently). My first 1-6 hour time frame for my 65” Sony Bravia installation was canceled by BB so that I can enjoy another few days to wait another day for the Geek Squads 1- 6 hour time frame. Probably took 30 to 45 minutes for the guys to mount my tv on the wall and WiFi my Bose soundbar 500. Very cool and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad professionally mounted & set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my TV and trouble shooting any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad/Best Buy employees that came out to my house were very professional and helpful. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The service technician was so professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the service and the technician was very professional and courteous. He arrived on time also

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TVs and did an excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Excellent and did more than asked and expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEKSGREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job—all working fine. Set two ROKU sticks and instructions were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Good communication prior to arrival and quick easy work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took great care in hanging my TV on the wall, and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad mounted our new outside TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents from the geek squad mounted and connected our new SunBrite TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was more than I ever expected. Great installation process. Great install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. So sleek and easy to use. Picture is so clear.

    I would recommend this to a friend