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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 817 Showing 16,321-16,340 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad insult my TV quickly thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and can I call it all device's great job thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- Go Dominic and Eric!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly highly recommend Geek Squad and Best buy service for mounting your TV. Both the geek squad representatives Dominic and Eric were super helpful and friendly. Dominic had superb communication about my tv needs. Will use again. 10,10,10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional Service from the Geek Squad that installed my TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stress free wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came, hung the tv, hooked up the cable and synced up everything. Made it all so simple!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were great explaining on the options on the tv . Very friendly did a great job on installing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was incredible. They explained everything, took their time and installed everything perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    GEO ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY LEFT ME HANGING LITERALLY, HAD TO BUY LEADS TWICE. YOUR GEEKER GEO WAS GREAT, DID A GREAT JOB CLEANING UP THE OTHERS ATTEMPT. GEO DID A GREAT CLEAN INSTALLATION. THANKXXXX GEO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. What I didn't like is that I was told that they couldn't use the mounts I had, and I had to purchase two new ones for about $250. This happened after I told the person that I scheduled the service with that I had metal studs and what kind of mounting brackets I had. It didn't feel "right" when the techs told me this, but I let them go ahead with the work. Plus, I was never contacted by Best Buy after the techs supposedly reported back on my concern.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    sissy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great service, you know it is done correctly and was done timely

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Professional Installation. Would use again!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. They were very knowledgeable and answered all of our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a 4 because it took too long to get an appointment, however the service was great. The technician was respectful, polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick setvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful! Did a fantastic job for us!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great !!! Very professional and clean and I would definitely recommend them to others.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV is just the right size for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Vizio 24-inch TV with 1080p full high definition is great! An installer from the Geek Squad set it up for me. This afternoon I watched a Christmas romantic comedy. After that, I changed the screen to a fireplace setting. It was very relaxing to watch this as I listened to Christmas carols playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid install!!! For 1 man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job putting that on the wall he had to call for help, but he was very efficient and even programmed my remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt and very professional, one left to get additional supplies while the started putting the tv mount together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV,sound bar on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable , friendly and professional. Installed large already owned TV, new sound bar onto wall over fireplace.. Easily set up my peripherals and explained everything well. While here I asked for their recommendations for bedroom TV and mounting in cabinet. Gave me great advice and I liked being able to order through them.

    I would recommend this to a friend