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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    They did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. Friendly and efficient too. Great experience with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 75 inch big screen tv. They did a great job, I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery, mounting and setup by the techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALLY WORTH THE PRICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and his companion on the Geek Squad could NOT have been more capable, friendly, hard working individuals. They took time to explain things and get us familiar with the features of our new Frame TV. We signed up for the annual Geek Squad service and highly recommend it! It is TOTALLY WORTH THE PRICE!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv. Connected all existing equipment. Looks Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scarlet McCready and her assistant were very professional and helpful. The Samsung 43" TV was installed the way we requested and Ms. McCready completed the setup by insuring that our new Smart TV was cable and internet connected. And she spent additional time showing us how to navigate the TV's features with the remote she programmed for us. Outstanding service from the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a perfect job mounting my tv. They explained details too!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional good job on time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount works great with my new TV. It was Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did a great job. Very courteous and they cleaned up before they left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    JRL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting and it works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guys did great job installing TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job. Installed TV and all all three worked together well. would recommend Best But installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved several TVs from room to room. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional and courteous. Quick scheduling and prompt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very efficient. Good team. Only downside is the wires were not out behind wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great and, fortunately, had the correct size mount on the truck to replace the incorrect size recommended at the store. Much better than app service providers I’ve used recently. You definitely get what you pay for with this highly professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guy did a fantastic job with the install, this is the 4th tv they have installed in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is in the perfect spot, delivery was great very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were excellent! They took the time to mount the TV exactly in the middle of the wall in my den.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service provider!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv installer did a great job! Had to customize cables, and he stayed until tv was working properly

    I would recommend this to a friend