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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, efficient and knowledgeable. Also friendly and gave good advice. I would use him again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    For the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... they did a great job and even moved the TV that was where the old one was to a new room and hooked it up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad [crystal clear] installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time & quick with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my Samsung frame tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very knowledgeable technicians. Both very professional and polite

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thrilled to have our new tv mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs expertly mounted the TV and connected it to all the devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the geek squad. They came in and got job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for install and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a 65 inch Sony from BB and made sure to sign up with Geek Squad to install it (w/ Sanus - Premium Advanced Tilt Wall Mount) and to cover repairs for 2 years. Their performance was excellent, absolutely on time, efficient, solid mount & TV install and no trace of any work when they left. TVs this size s/not be an afternoon project for you and a couple of buddies - unless you don't mind cracked glass, off angle mounts, and a good bit of debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job setting up the tv and connecting it to our system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best decision to have Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, great installation and very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV mounting service - excellent work by the Best Buy Geek Squad! The two employees showed up at our house on time, they were very friendly, and they answered any questions we had. We only needed basic TV mounting, since we previously had a TV hung up in the same location on our wall (the necessary wires were already hidden in the wall). The Geek Squad had our new 55" Samsung TV on the wall in less than 30 minutes. It looks amazing! Great work - thank you again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and were done in few minutes. Besides that they were on time for the appointment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Looks lovely. Install was quick and even installed product I bought to hide cords.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came installed 55 inch tv on my complicated wall found a nice secure spot and showed me a few things about my tv mount

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable, efficient, friendly and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and knowledgeable. The mounting was quick and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Send these Ambassadors again to my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were from the Pensacola store and were fantastic. They showed up early and called prior to arriving. Both agents were very professional and great ambassadors for Best Buy. Took down the old TV and installed the new one so easily and insured I understood how to operate the TV. Thank you for sending such great ambassadors to install our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team who set up my tv and sound bar were excellent. Each had his own job and they went to it. Freezing rain the day they delivered. They were very careful. They cleaned up everything and did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted and installed my TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my wall TV and connected it to all my devices . Professional , quick and courteous. Great Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and mounted my 85" perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Saved me time and money. Would def do it again!

    I would recommend this to a friend