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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 820 Showing 16,381-16,400 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was on point for the amount of space ! Love it quick fast install

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who showed up was very pleasant and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV and connecting it to all of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth, it works well, I had no issues and I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Years of Exceptional Geek squad Service Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad/Total Tech agents had to remove our old TV and then mount the new one and reconnect components.. Set up and checked everything out. They answered my questions and showed me as they completed the installation… Both were friendly and helpful and as always a great job was done…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super Agents, sometimes slower is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents show up, on time, and totally professional following confirmation call and pre-arrival call. Got to work immediately, and perhaps too quickly, as we ended up with four (4) extra holes damaging the wall (and not repaired), when mis-measuring the height for the mount to provide the desired height for the TV Screen. Additionally, with anything of substantial weight or value, I was suspect of the use of a magnetic "Stud" finder, which only really locates the screw or nail placed (right on/off center) to secure the drywall, and NOT the exact center of the stud which is essential for full strength and safety. Furthermore, the use of the backing washers that came with the mounting kit, and would provide additional surface area to bear weight and spread load from bolt head to mount were refused to be used, even when asked, told as "extraneous" and unnecessary. Afterwards, pulling on the mount to demonstrate strength actually flexed the wall, popping nail heads and seams, but hard to prove . . . However, the apres mount demonstration of the TV and remote operator, and of the features to further explore were very helpful Yet, if it were not for the unwieldy size and cumbersome fit, I feel I would have done better taking my time and mounting the TV myself without any damage and the peace of mind of a secure stud centered mount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mount Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice guys, they were knowledgable about the mount install. very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation crew. Courteous, knowledgeable, efficient. Outstanding installation of the wall mount 55" LG TV. They had to move the existing mount down and reinstall the mount plus remove the existing 65" TV. The new TV is mounted perfectly. It was a difficult installation as a ladder was required for the whole installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professionally and knowledgeable about the product and the installation was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome. Very effiecent, friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Gentlemen did a great job and were very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great guys mounted my tv. They were patience and answered all of myquestions..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect it all my equipment to it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians removed the old tv and mounted the new one very professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a breeze and quick. They have an excellent job in installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $200 was so worth the Geek squad replacing wall mount and mounting my TV. They did an outstanding job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go! They are very professional and also set up the tv how I wanted it with my subscription services and showed us how to operate. They cleaned up everything and removed the trash.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Agents are Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents came and took their time to make sure everything looked perfect and worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellas came. Set everything up, showed me how to use everything. Very professional guys. Thx!

    I would recommend this to a friend