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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 820 Showing 16,381-16,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agents went the extra mile by moving my existing tv upstairs and wall mounting it. However, I realized after they left that I coudn't get my tv antenna channels. I had to call a second person who pointed out that the antenna cable wasn't connected to the tv. The five stars are for the two pairs of installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone attempt installing their TV system! These guys made it so easy. They had our TV and soundbar set up in no time. They also made sure everything was connecting and working before they left. Very professional. Very reasonable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must have fir monster tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing install in a difficult location. Couldnt ask for better

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived at my house and mounted my 55 inch TV. I am happy with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job installing the mount and making sure you are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buys Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer showed up on time, communicated well and put up the TV with the mount quickly. He took the time to show us how to use it and set it up. He cleaned up after he was done and hauled away all the cardboard. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Install of my 75”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Service. Very Profeasional. Very Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted the tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a good job and mounted the tv efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Living Room TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get the living room TV mounted on the wall for years and using the geek squad made it so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV above fireplace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and all devices above my fireplace. No cords can be seen. Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality! 4k picture is stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Very satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV on the brackets on the wall and connected it to all my devices. We was knowledgable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALLY WORTH THE PRICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and his companion on the Geek Squad could NOT have been more capable, friendly, hard working individuals. They took time to explain things and get us familiar with the features of our new Frame TV. We signed up for the annual Geek Squad service and highly recommend it! It is TOTALLY WORTH THE PRICE!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE INSTALLERS DID A GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLERS WERE ON TIME, KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took down my old tv & set up my new tv in less than 30 minutes! Thanks guys :)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great! On time, courteous & professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, courteous & professional. Got the job done, installation & mounting of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and careful with gloves and masks. Explained as they went. Everything worked terrific. After they left I played with the Harmony remote and found I didn't like it. Maybe with more time it will get better. The remote for the tv works great but has changed the location of previous remote. All in all the Geeks are excellent and did the store proud. I will be using them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV/equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent totally installed all devices seamlessly. Victor was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    MikeG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek rep was very helpful and knowledgeable. I highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very efficient. Good team. Only downside is the wires were not out behind wall.

    I would recommend this to a friend