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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and clean install for getting my tv mounted over the fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They are respectful, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and easy and the guys that installed are very friendly and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exactly What We Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the perfect size TV for our spare room, and the Geek Squad Agents did an excellent job of setting it up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very knowledgeable and friendly, making the procedure enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job . Quick and efficient i appreciate the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV and amount installed. The guy was very professional and helpful. He answered every question I had he set up the TV show his how to maneuver through it provided us a number to call in case we needed help he provided excellent service I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek team was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and got me all hooked up very quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 best guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 very nice and repectable guys mounted my tv and did a perfect job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and staff was great. Used them before and were always satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service geek squad is no.1 and very faster service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Andrew and Madison - 1000 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many bonuses of buying from BestBuy and being a BestBuy TotalTech customer is the service and savings. Now i can add GeekSquad service. 1000 stars to my TV installers (with mounting and connect) Andrew and Madison! You are kept informed by email, text and even phone call with updates. SOOOO EASY! I HIGHLY RECOMMEND THIS BEST BUY SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have had Best Buy come and mount a flat screen. The representatives have always been very knowledgeable and helped me get the tv up and running. Since this is my first flat screen and streaming with Xfinity the representative was very patient with all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech!.. seemless look on my wall with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my wall mount it a very good and it was at a good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting the TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted both TV’s and went through the setup for both. They also help us with our Eero extender’s that we purchased from Best Buy. To make sure we had the best internet coverage throughout the house. This was the third time we have had them install products for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not connect my to to my soundbar I love the to and it’s set ups but still I can’t connect to my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are on Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents are perfection, they care for the installation as if it were in there own home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steady & strong wall mounting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 58' TV, not expensive, easy to install & more space in living room. Recommended to all.

    I would recommend this to a friend