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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his crew came in a easily dealt with a couple of hitches in the plan smoothly. So efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guy arrived on time with plenty of heads up beforehand. He checked out the situation and worked quickly to install the mount and install the TV on the wall of my living room. He did a very neat and tidy job but I felt like he was under pressure to complete the job and get out the door in too hurried a fashion. He was very courteous and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ari did a perfectly good job installing the TV and configuring it. They appreciated the work I had done to provide all of the right cables ready for connection. While Anthony was configuring the TV, Ari was configuring the new Denon receiver connected to it, so I was not able to follow either of them closely, which would have been helpful for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    60 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging my 60 inch tv, fast and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick, efficient and knowledgeable about why things are. Very happy. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad, great customer service very efficient, made sure our new TV worked properly taught us how to use the new remote, spoke with us the whole time as they were setting up,, what to expect an so on.. As well they cleaned up the wire areas so it didn't look messy and all jumbled together. We would recommend Geek Squad to all of our family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    MikeG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek rep was very helpful and knowledgeable. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a great job mounting my TV. I would not hesitate to use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Mount is great, great direction, great stability

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing our tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 55 inch tv and sound bar above stone fireplace and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad did a great job in a small amount of ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all your personnel were very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional and willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Communicated arrival, polite, and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Very knowledgeable technician. I would recommend it again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dependable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did a great job mounting the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job installing the TV. They were very professional and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Arrived on time and completed the task

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GOOD EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were courteous and the installation was without incident. Good experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome!! They did an amazing job! They made sure it was perfect!

    I would recommend this to a friend