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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 38,693 reviews
  • Rated 4 out of 5 stars

    Good sturdy mount with easy release if you need to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy mount if you need to remove from the wall at a later date or change tv's. It comes away from the wall 5.75 inches and can be tilted left or right

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle and stress free setup that was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gals that showed up to mount my new Samsung Frame TV were excellent!!! Their measuring and math skills far surpass mine!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not entirely thrilled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices. They were friendly, efficient, and courteous. They left all the unused parts for me but they did not leave the most important thing in my opinion; the instructions for the TV ,remote, and sound bar. I have been very freustated at times "guessing "my way through some changes and set ups for streaming. Sub-woofer was located in the wrong place also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service techs from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, effective, service. The technicians were professional Nd well prepared. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was friendly and knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek said was wxxellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and effectively. They were nothing but professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did and amazing job hanging my tv. The attention to detail was on point! We’ll be using them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time put the tv right up and cleaned up the mess great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Professional Installation. Would use again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and we’re extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was the Best! Definitely knew what they were doing. I had concerns with the mounting of the TV, before the installation, because the wall is 100 year old plaster and over the fireplace. These guys weren’t phased. Fantastic work. SO happy I let the Pros do the work. Completely Satisfied with the work, explaining on the set-up of the TV, and sound bar. Again very Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people, installed my TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. They walked me through every step of the process. I had purchased mounts from another vendor that weren't compatible with the studs in my wall. The agents went out of the way to get the proper mounts and complete the work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery, mounting and setup by the techs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loved this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so professional and did a great job. Glad I could afford to pay them to come hang both my Tv's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internal lack of communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, mounted good job. just had wrong wall mount first time they came out. had to wait another 3 days to get it installed. I believe the whole thing was a lack of communication in-house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience. Did a perfect job on installing my TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional good job on time

    I would recommend this to a friend