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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geeks do it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting and setting up my TV. They made sure the mounting bracket previously installed was sufficient for my new 75” Sony Bravia, ensured it was level and secure. They took care when attaching the TV to the full-motion arm. They set it up for me, making sure it was connected to my Wi-Fi, Google account and cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were professional, polite and did a great job. I did not want to hang an 80 inch tv by myself, and was happy to have professionals do it. It looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed in arriving due to prior appointments. When they got here, installed mount quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad turned one TV into two!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our TV, cleared out the tangle of wires connecting out devices and speakers, explained exactly how to connect to our DVD, game system, Firestick, and TV. So we're delighted. And when we contacted the Geek Squad to help hooking up our old TV to an antenna in our bedroom, they recommended an antenna ($35) that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a smooth installation, they had obviously done many of these not on hitch plus very nice people

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Home Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, patient and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, great job,great job,great job,great job,great job,great job,great job,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was excellent. Not only installed it the way I wanted but spent time showing me the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrific service. Received a call just prior to appointment and they arrived on time. Made recommendations on height they suggested I mount the TV. They even measured out a couple of different options to show us. Once they began work they were efficient and mindful of all furniture. At the end they gave us a rundown of what they did and how to use the equipment. Cannot say enough good things about the service I received--worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a sturdy bracket to hang my tv over the fireplace. This was perfect and the set up was pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents from geek squad set up and mounted my tv they also took the time to explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Very courteous and knowledgeable about the setup. Gave me an overview of how everything works and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed my tv was great! Awesome job! Looks like a picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    knew all the little tricks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the guys was a trainee. The other was a real pro that knew all the ins and outs. Did a fine job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by the installer and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were quick, cleaned up after and super polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad leader demonstrated his expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start, the Geek squad leader sized up the situation & completed a high quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job setting up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job of installing my tv on the wall and were pleasant and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed and fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for the tv and no issues they sent someone out to fix the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv perfectly and were informative of the whole process.

    I would recommend this to a friend