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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great installers would use Best Buy for anything they have. Courteous help. Installers so quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job installing 3 televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and job was done fast and effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time using GSM to mount a tv. They arrived on time and got to work. The main installer was knowledgeable, professional and went the extra mile to ensure the service was excellent. The sidekick installer could use some coaching but I suspect he was in training. He made a few akward comments regarding our electronic brand choices but seem to know very little about them. I won't hold that against GS as ultimately the performed the service they were paid to do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Premium TV Mounting. Techs came out, very professional, and very timely. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents where able to install my equipment fast and where able to explain what they where doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad 77inch TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those Geek Squad guys were great, very professional, and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job on the installation and in being cautious of safety.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cane in know what they were doing measured found studs, set it up and left it perfect. A+

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these mounts, one for 55” tv and one for 75” tv. Looks good with both sets.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV delivery/setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & mounting perfect. TV set up & all explained. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store recommended this wall mount because it can work for a larger TV in the future and because it tilts away from the wall to make it easier to connect the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional.. That’s how everything should be done right the first time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great customer service and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took very good care of me . They were knowledgable and efficient and even went beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My new T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to installation couldn't have asked for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It doesn’t get any better!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were incredible !!! They explained every step, what they were going to do, how they were going to do it, and what it would be like when they were done! They are so good and so patient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV’s and I sure all were working properly. Gave recommendations for equipment to improve signal in areas of my home where signals were a bit weak and inconsistent. Very professional, arrived at stated time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this one I felt the team had some difficulty mounting the bracket and tv. It sounded to me the screws didn’t match the bracket so the crew had a slight delay. One thing worth mentioning Best Buy should follow up with a site visit since mounting team just mounts the tv telling follow the screen directions that leads to the owner following the directions but that doesn’t answers all the questions. No owners Manuel included

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast. Did job clean and easy. Good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and was able to replace the ordered mount with the correct on1

    I would recommend this to a friend