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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great stand and installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is excellent, except the man who put it together for me had to use other screws that he had brought with him. The service technician from The Geek Squad was excellent. He was an expert!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bernard was excellent for exceeding my expectations for setting up the TV on my patio

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv. Connected all existing equipment. Looks Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a very efficient manor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation service was quick and easy! I would definitely recommend getting the install service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our house was wonderful !! Set up all controls and was ready to go before they left

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv with professionalism.I like how they mounted the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have the people who do this for a living set up my new TV. There is a different level of quality if the 3rd party vendor (MasTech) does it vs Geek Squad employees. If you can ask get the Geek Squad employees. My more professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb mount & reasonably priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad found the studs, & mounted my new 55 inch TV. This mount offers tilt, up & down & side to side adjustments. It is perfect for my needs. Emily was able to hide the cord in the corner where the 2 walls meet. It's perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that signed me up for the TV mounting, assured me that the service would be able to mount my tv over the fire place as well is run the cables through the walls using the existing holes. When the technicians arrived I was informed that the was an extra charge to mount the tv over the fireplace , as well as charge for the cable management. It was a frustrating process having to go back and forth between geek squad and the installers . I hope that the store educate the reps on the proper information regarding the services.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get their help. No flaws easy service great peoplr

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting your TV is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my TVs mounted it says space and TV is so much easier to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew were very professional when installing our TV. They kept the area clean when mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted and hooked Up. Works great. Agents answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication and timing. Cleanup and setup done well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed professionally and did an excellenb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted both of my TV’s exactly as I wanted them. They were neat and clean. Outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who showed up was very pleasant and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was timely, considerate & very efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted myTV and moved the old TV into the guest room and connected everything.

    I would recommend this to a friend