Customer Ratings & Reviews

The technician was very knowledgeable and gave great suggestions. I will recommend taking their advice!

This is the sixth home set-up I've arranged through Geek Squad - the first five were great, five stars! This one wasn't great - yes, they plugged in the TV to see that it works, mounted the TV to a table top swivel stand(and they assembled the stand) and set then TV on a cabinet. They attached my DVD player (but didn't actually try it to make sure the hookup was right). They attached a Roku Ultra device that I purchased with the TV but didn't explain to he how to use it really. They didn't show me the ins-and-outs of operating the TV (I still don't know how to get to channel 10). Best Buy phone support said a manual for the TV is only available online. Great. But what's the URL I go to in order to download it? I guess from now on if I arrange for in-home set up I will have to make it very clear that I expect to be shown how to use the equipment.

the two young men were great, they mounted the TV on the wall and hid all the cords

Team arrived on time. Polite & neat in Installed our Sony HD TV With cleanup/removal of any packaging materials.

So I can't install a 75" TV by myself right? Why would I? Best Buy has the expertise. If I do it on my own with help and drop it, I lose. The Geek Squad knows what to do because they do it all day long. It's those tricks one gets to know when you do it 100 times. This was well worth it. In less than an hour we were enjoying our purchase. Thank You, Best Buy.

This service is excellent. The gentleman installed my TV successfully and linked it to my network. He was friendly and helpful advising on the height to set the TV. He was also on time for the appointment and cleaned up after he was done leaving my home like new.

Great service. They mounted and programmed my TV and were very helpful. Would definitely use them again.

the guys were professional and even recomended cost savings tips

The installers were very professional and worked really quickly.

The team that mounted it did a wonderful job and were very nice.

Excellent installation with great Covid protection while in house

I needed 3 TVs mounted, 2 were 65" and one was 40". They actually got here a few minutes early, which was great. All 3 were mounted in a short time, but done correctly. Additionally, one set was new and one of the Geek Squad members helped me set it up, which was much appreciated. I would highly recommend using the Geek Squad for TV mounting, even if the TVs were not purchased at Best Buy!

Great bracket! The ease of the install cut down on the time from start to finish.

The crew they sent out were absolutely phenomenal great service and instructions.

I purchased my own mount and they were able to follow guide and quickly install with ease

Excellent, very knowledgeable. On-time. helpful with the new TV

Geek squad did a fantastic job and fast. Would recommend and use on future!!!

The Geek Squad person was thorough and patiently answered all the questions of my 90-year-old stepdad.

the two men were friendly, knowledgeable, and worked neatly and cleaned up everything.

Excellent service, very professional & polite. I would recommend this service.