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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed our product did an excellent job. Very professional. Answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team came and hooked up my TV- no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job hooking up my washer and dryer. And also the crew who mounted my TV, and hooked up my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our new TV with precision and a professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who installed the tv in our house is very knowledgeable and really knows what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and efficient! The installation people were on time, and mounted a 98" TV in 40 minutes. They cleaned up after and ever repaired the paint that had scuffed off the wall while removing the wire concealer. Great Service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the television and attached the gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as scheduled, installed the TV quickly and also showed us all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone attempt installing their TV system! These guys made it so easy. They had our TV and soundbar set up in no time. They also made sure everything was connecting and working before they left. Very professional. Very reasonable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and it did not take him long to hook everything up. Well worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    70 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three gentleman that came to mount the TV were quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Very professional and arrived when they said they

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were very professional and were quick to evaluate what was needed for mounting our TV and clean up after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were great, fast efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 77 " C4 Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and mounted my new TV and made sure everything worked correctly before leaving. I was totally satisfied!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous installers that new exactly what they were doing. Very helpful with our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were careful and considerate. Knew what they were doing and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and courteous installer, couldn't believe how fast and accurately he worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out, gave me the courtesy call before heading over. Kept me in the loop. Very responsive, polite and well mannered. A complete delight to deal with. Would highly recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After confusion on the order Which did not call for Geek Squad install, they responded very quickly and efficiently. However some of the features of the Sony tv (such as Airplay and HDMI 1) seem not to work and getting in touch with Best Buy support has been greeted with overly long wait times. (Sony software very confusing and difficult to work with and their online manuals practically worthless ) Great TV picture but not sure I’d buy anSony again. Feel Best Buy support very distant to get ahold of on minor problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and quick set up. i would recommend for anyone that needs it

    I would recommend this to a friend