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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,692 reviews
  • Rated 3 out of 5 stars

    Not their best work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unfortunate experience with Best Buy. It took three appointments, one of which the Best Buy personnel did not even show up or call. Very disappointed in the quality of work from the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys did an excellent job. Very pleased with the workmanship!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome installing my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service call ive gad in years! Would definitely use service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy was very nice and neat! He was on time. And very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” go big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great. Communicative, friendly, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads did a quick great job super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55’in tv it look great really happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install less than 30mins, perfectly hide all the wire behind the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation crew was Fantastic and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my 85” installed and set up in less then 30 mins. The install is solid and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek (Philip) did a great job!!!!!!!!!!!!!!!!!!!!!! !!!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great on point in on time outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on geek squad - expertise, timely, thorough, transparency and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad arrived on time and mounted my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my other tv in the bedroom, they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer gone have them work for me again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Allen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent exceeded all standards in connecting and installing my Tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maxwell and Curtis are the best! TV was installed in little to no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying having my tv screen on the wall. I would highly recommend it to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install the tv quietly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representatives were on time and pleasant. They were quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xcellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly and knowledgeable about the job and my needs as they pertained to the purchase

    I would recommend this to a friend