Customer Ratings & Reviews

Excellent and professional Service from the Geek Squad that installed my TV

Very professional and knowledgeable. Job well done!

Team did a good job installing TVS. Were careful with product, cleaned up afterwards

The agents mounted the TV and can I call it all device's great job thank you.

Tv mounting worked perfectly and the installers were fantastic. Very pleased.

Showed up on time and did a great job mounting the tv

They did a great job they were clean courteous and efficient

Geek squad did a perfect job mounting my tv. They explained details too!

Five star! Love the tv mount and the products from Best Buy! the Best Buy crew and the service all around!

Did a great job hanging my 60 inch tv, fast and friendly

The arrived on time and completed the installation in a timely manner. Everything is working correctly.

The agents were able to hang both tvs but didn’t have the materials to make both operational. One agent was polite and friendly, I felt the other agent felt put out and annoyed. I really shouldn’t have had to pay for both.

Fast and down right with no mess most importantly . The price was steep but worth it .

These guys did a fantastic job! They were quick and very knowledgeable!

I must say, I was impressed by geek squad's installer. He knew everything and recommended a few things.

Our TV was delivered on time and the installation was very easy as the mounts were already on the wall.

Everything was great, very professional. But, the tv is not even(straight).

The agents installed my tv mount,tv, and sound bar fast and the work was done with great care.

The Geek squad installers were great. They wall mounted the huge TV and connected all my equipment. They then adjusted the settings and explained everything. Highly recommended.

This could be very helpful for most people. I had some requests while purchasing this with my TV, i asked that Geek squad come do the install they said yes of course, then I asked if I had a wall power kit would they install since this is premium they will run the cables behind the wall, they also said yes. Well the day came the guys show up with the TV I automatically notice there shirts say something other than Geek squad but ok could just be the guys shirt, so I proceeded to let them start opening everything then we reviewed what is to be done and I show them my in wall power kit, he says thats not on the order list and that is an extra cost.... ok so I have the premium mount package you have to cut 2 openings in the wall anyway why can't you install this for me? I'm sorry thats an extra cost he said, so then I proceeded to tell him the 3 people I talked to prior to this said if I ha e the kit you would install it. So that's when I ask him if he is a 3rd party or with the squad and he tells me he is a 3rd party contracted through bestbuy. So I tell them not to worry about it i will take care of it, and i installed the tv on my own while talking to bestbuy about what I was told and what I got. Well they told me why yes it is an extra charged to install the eall power kit not sure why the other 3 bestbuy employees told you they would do it, and we are sorry not sure why the geeknsquad did not come out to mount the TV for but we can reschedule. So long story for... if you are ok with anyone mounting it go for it but be sure you get everything on paper take no ones word for it.